The hotel has much to recommend it: location, modern fittings, lovely rooms, character building. However, there are a few things missing. The staff are pretty average almost disinterested in service. We requested two quiet rooms next to each only to be given two rooms at either end of the building and the quiet location turned out to be next to a staff room that was banging through the night. We changed rooms next morning to side facing onto San Francisco church which has plenty of character;
Breakfast, for such an expensive establishment was a lacklustre affair . . it might have something to do with only a handful of guest in the hotel . . but it was not helped by sullen service.
So overall a mixed experience . . and at the price charged probably worth getting a special offer or looking somewhere else . . though there are few top quality places in Palermo.More
- Free Wifi
- Breakfast included