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“Disappointing”

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Hotel Palazzo Sitano
Ranked #42 of 98 Hotels in Palermo
Reviewed 31 May 2012

The hotel has been upgraded very nicely; modern and comfortable, although the bathroom was not clean.The location is also good; noisy but I guess that is what one expects in Palermo. The disappointment came rather from the fact that the hotel is more geared to buses full of tourists and we found the service lacking the attention and friendliness that one experiences everywhere in Sicily. Our worst night of our holiday.

Room Tip: try to stay away from the street side. very noisy!
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  • Stayed: May 2012, travelled as a couple
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2  Thank mjelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 May 2012

It's been a while since I stayed in this hotel, for only one night late October last year. We have chosen the hotel due the the very central location, walking distance to all touristic sites, to have a glimpse in one day. From the check in we had a nice surprise being upgraded to a suite. The breakfast was very hearty, with plenty choices. Room was very clean and quiet towards the inner court. However we had a very unpleasant incident, not related with the hotel. We parked our rental car on the adjacent street, full with restaurants and the next morning we found the car broken and with the radio stolen. So when you rent a car in Sicily, it will be better to check if the radio is removable, to take it out during the night. Ours wasn't. The staff from the reception was very helpful allowing us to call the rental company free of charge, thank you! They helped us as well with reliable directions to major sites.
My friend used the sauna, a nice relaxing way to end a long day.

  • Stayed: October 2011, travelled with family
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2  Thank gabysb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2012

We stayed only one night at Palermo and very happy with the service at Palazzo Sitano. The hotel is very well located at the old center... close to good restaurants and all the atractions. There is also a fish market close to it. Try to find a parking around the hotel, thats what we did, in a near by square, cause the parking is not so cheap! Hotel was modern and clean and the staff was helpful with giving us directions to the Airport.

  • Stayed: May 2012, travelled as a couple
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2  Thank giovana l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2012

Stayed for 4 nights in this hotel. The location is great, from there we walked to all locations we visited in the center of Palermo. The staff is polite and helpful, they pointed us in the direction of some good restaurants in the area. The "valet" parking service worked out OK as well (at 21€ a night). The breakfast buffet is good, the only drawback being (what is my first in italian hotels) a nescafe powder coffee machine. If that would be replaced with a proper machine there would be nothing to fault them for.

Rooms are a bit dark but quite spacious, with a modern and large bathroom. All in all a good base from which to explore Palermo.

Room Tip: If bothered by noise, choose rooms not facing Via vittorio emanuele or Via Bottai.
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  • Stayed: May 2012, travelled as a couple
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3  Thank Traveller1Norway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2012

The Falkensteiner Palazzo Sitano was a great relief after the chaos of Palermo. Beautiful modern rooms with decent sized bathrooms. Clean! Air conditioning worked all the time and perfectly. Beds are heavenly. Great location near all the important sites. Also near restaurants. Staff extremely helpful. Get a deluxe room for two people. Highly recommended

Room Tip: Get a deluxe room. Rooms up higher are quieter.
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  • Stayed: May 2012, travelled with friends
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2  Thank PBHAlabama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

This is certainly a book you shouldn't judge by its cover. From outside it looks pretty uninspiring, but inside it is imaginatively designed and well fitted out. Well equipped rooms (a bit dark); nice bar with friendly barman; attractive breakfast room with good quality breakfast buffet.

Stayed: May 2012, travelled with family
1  Thank rhepher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2012

We stayed here in 2011 at Easter. Great location. Within walking distance from all the attractions. Very good room. Very good breakfast. My only complain would be that we had to pay for internet in the central area. I would definitely stay again if I visited Palermo again.

  • Stayed: June 2011, travelled with friends
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1  Thank margaritab710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palazzo Sitano

Address: Via Vittorio Emanuele 114, 90133, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Palermo
#8 Business Hotel in Palermo
#27 Luxury Hotel in Palermo
Price Range: £42 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more   less 
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

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