We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great hotel, service and location.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Palazzo Sitano
Ranked #37 of 101 Hotels in Palermo
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel, service and location.”
5 of 5 bubbles Reviewed 9 November 2013

We were a little nervous having read some of the reviews about the rough area surrounding the hotel. Having said that were a lot of glowing reviews too. We would like to add a glowing review because we had a fantastic 3 days in Palermo - helped greatly by staying at this hotel. Sure there are some poor areas on the hotel's doorstep but we never once felt at risk. The locals were all friendly and the neighbourhood was interesting because it wasn't too 'touristy'. The location is central so you can walk to most places. It's on the corner of one of the main streets so a little noisy - but this is a big city. What was a real surprise was that at night time the area turns into a busy and buzzy party area. All the bars open onto the pavement, live music, DJs - great atmosphere that goes on quite late/early! So if you like that thing, this is the place to stay.

The hotel is modern but not sterile. Nicely furnished rooms, comfy beds and linens and great shower. We were upgraded to a suite so I can't comment on the size of the standard rooms, but the suite was fab.

The breakfast buffet was the best we had all week in Sicily. Everything you could imagine - all of the highest quality.

Finally the service from the reception staff was exemplary. They recommended some great restaurants - some we never would have found in the guide books too.

If you go to Palermo, stay at this place. Last ip if you are still reading…..

The outdoor rooftop bar in the main department store (via Roma). Excellent Negronis. We discovered this all by ourselves so were very chuffed!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 33Hutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,201 reviews from our community

Traveller rating
    403
    447
    192
    85
    74
See reviews for
157
561
57
147
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Capel, Australia
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 6 November 2013

We stayed in this hotel (well located for tourists) for three nights, mid-week, in September. The room was delightful, with a frescoed ceiling, a lovely bathroom, a sitting area and a balcony. The breakfast buffet was tasty and ample... but, be ready. We had a great view from our balcony over life in the streets below, but at night the action amped up and it was a very noisy buzz of night-club noise. If you get a kick out of seeing and hearing the life of the streets and have a good pair of ear-plugs for when you want to sleep it's a great location. If you don't, ask for a room in the back section. The reception staff, in particular, were extremely helpful and went out of their way to help with bookings and information.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JandBPGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Livermore, California
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 1 November 2013

My wife and I stayed in this hotel for one night on vacation. The hotel is located within walking distance of the Vucciria and Ballaro markets and many of the sights around the Quattro Canti. However, we had the feeling that it wasn't a neighbourhood in which one should wander after dark. We booked a superior room, as the price was right, and found it to be quite large and well furnished with a very large bed. It did have a balcony but, as the room was on the 1st floor, it was too noisy too be of any use. The hotel breakfast was not particularly remarkable, although the eating area was an very airy and architecturally interesting space. Overall, it was a good value, but I am not quite sure that it lived up to it's four star claims.

If you do stay, I highly recommend visiting the Antica Focacceria di San Francesco, located nearby, for excellent Sicilian fare.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrippingEngineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 29 October 2013

The location is good (geographically speaking)
The hotel common areas are nice, the rooms are big and nice decorated.
The staff shows you a wide smile but is not helpfull at all. They give you only 1 hour per day of free internet and then you have a public PC in the lobby which is allways in use (of course because is a big hotel). Breakfast is very generous in quantity but very bad in quality, it's hard to find something simple and tasty to eat.
We stayed there friday and saturday night and it is absolutely IMPOSIBLE to sleep because that street is full of bars and is very crowded. Besides there are a DJ in the street playing music at the same volume as in a club, yes a DJ!!!
We asked to be relocated and with that fake smile we were told "the hotel is full" so we did not sleep anything because (believe me) is IMPOSIBLE, the noise is too loud and there isn't any isolation.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boya2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, Florida
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 27 October 2013

We booked this hotel primarily because of the reviews on Tripadvisor. The room was large for European standards but I did book a suite. The room had two small balconies you could walk out onto and look out on to the street (not large at all). The area was what I expected of downtown Palermo, but I could see how some people would shy away from an area like this. The room was clean, and had A/C. The breakfast included with the room was a nice breakfast buffet. Several reviews I read complained about noise levels from the nightlife across the street. It was pretty loud, but we were on the 3rd floor and the doors were closed the noise did not interfere with our sleep. However during cooler weather if you had opened those balcony doors for fresh air you better have some earplugs. I would have rated this hotel average if it were not for the staff. In particular a very nice young man Danilo. This young man was very professional, helpful, and on point! Bravo to Danilo should this hotel not recognize his value he surely will succeed where ever he goes.

Room Tip: Higher floor
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Salvatore A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 26 October 2013

I booked this hotel through their website in April ( because of all the positive reviews), but did not receive a confirmation. Twice I emailed them requesting a confirmation,but received no reply. I travel internationally on a regular basis and this is the first time this has happened. I didn't want to show up at their hotel and not have a room, so I booked another hotel in Palermo. Wouldn't you know it, they charged me for the room as a "no show".I feel cheated and just want to alert my fellow tripadvisor travelers.

  • Stayed July 2013, travelled as a couple
    • Service
Helpful?
1 Thank ExNewY0rker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 24 October 2013

I bought 28 people to stay at the hotel and it was disappointing.
It is in a seedy part of town, and the women in our group where not comfortable to walk
In the streets alone. The noise level at night from the street bars kept a lot of us awake
Most of the night. There was no provision to have a coffee anywhere in the hotel after breakfast or before 5pm when the small bar opened. The staff at reception where not very welcoming and frankly after a month in Italy this was not my favourite stay.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArnicaAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palermo hotels
Eurostars Centrale Palace
#18 of 101 in Palermo
4.0 of 5 bubbles 930 reviews
Palazzo Reale
Quintocanto Hotel & Spa
Quintocanto Hotel & Spa
#10 of 101 in Palermo
4.0 of 5 bubbles 595 reviews
Hotel Porta Felice
#5 of 101 in Palermo
4.5 of 5 bubbles 784 reviews
Show Prices
Show Prices
Show Prices
Palazzo Brunaccini
#7 of 101 in Palermo
4.5 of 5 bubbles 477 reviews
Politeama Palace Hotel
#8 of 101 in Palermo
4.0 of 5 bubbles 1,155 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Palazzo Sitano? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Palazzo Sitano

Property: Hotel Palazzo Sitano
Address: Via Vittorio Emanuele 114, 90133, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Palermo
#8 Business Hotel in Palermo
#27 Luxury Hotel in Palermo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, LoveHolidays, Priceline, Odigeo, TravelUp, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hotel Palazzo Sitano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing