I strongly recommend against staying in this hotel. After experiencing concierges in Italy who consistently were helpful, welcoming and friendly, this hotel was the antithesis. It was not just one concierge, but all of them proved to be unhelpful and attitudinous. I asked one of them to confirm my plane reservation because I was not successful online and she initially refused to do so. When I told her that most concierges help guest with this, she passively aggressively indicated she would help, but never did so. That was just one example of the experiences I had at this hotel. I would not stay at this hotel again!
- Official Description (provided by the hotel):
- The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Palazzo Sitano Palermo, Sicily