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Grand Hotel et Des Palmes
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Reviews (1,577)
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All reviewsold world charmbreakfast roomseen better daysfaded glorybygone eragrand old ladypublic roomsgrand dameold damevia romaold styleelegant hotelwithin walking distancecannolihigh ceilingsbeautiful buildingroom was large
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516 - 521 of 1,577 reviews
Reviewed 23 April 2012

Hotel in need of renovation. Upholstery in lobby very faded and dirty. Rooms were large but carpeting was so filthy and stained we insisted on a room change. The 2nd room wasn't much better. You could see the black dirt path on the hall carpets where people walk. Large stains in the 3 rooms my family stayed in. Internet did not work the 3 days we were there. Noisy streets around the hotel.

Stayed: April 2012, travelled with family
1  Thank Ann736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2012

Grand hotel et des palmes is one of the most beutiful hotels and buildings in the city of palermo. Its rooms are very spacious and clean. The staff was very nice and they spoke very good english. Everything in this hotel was beutiful. Palermo is a beutiful city with many things to do. Dont miss the teatro massimo, politeama, the cathedral, the catacombs, and the great shopping districts such as via vittorio emanuele. The food in palermo is excallent. For great sicilian cuisine go to the antico foccacieria san francesco. If you need to get to the train station of palermo take the 101 bus on via roma. Overall great stay and great city.

If your staying in palermo during the summertime dont miss mondello beach. It is beutiful!

Stayed: May 2011
Thank Mike Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

The history alone of this hotel is worth the stay. The rooms, the ghosts of the stories & secrets that took place within those walls & of those who walked the halls. But beyond all of that, the hotel is beautiful and still retains its classic splendour in each & every detail. The staff werevery warm, helpful and accomodating in every way. It was quiet, the food was wonderful & I couldn't imagine a better place to spend time while in Palermo.

  • Stayed: April 2012, travelled solo
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Thank D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

Stayed at this hotel for one night in march 2012. The room we had was fantastic - very smart and large. The bathroom was great too. We did NOT find the hotel to be shabby and run down as some people have commented. It is very old and as such yes there are some bits that could do with a new coat of paint, but in general it was very pretty and smart. Breakfast was supposed to end at 10.30 but when we arrived at 9.45 they were already packing things away which made us feel a bit rushed and in the way. The food and choice was good though.

  • Stayed: March 2012, travelled as a couple
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Thank Lara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2012

Overall, the hotel is in need over a general overhaul. Service was honestly terrible - every time we had to ask for anything (including check-in) we just seemed to be annoying the hotel staff. While I understand we were in Sicily and English is not the first language, we stayed in other hotels where English was understood. However, in this one they either pretended or really didn't understand us.

In terms of looks, the hotel was probably quite lovely about 40 years ago - everything just seems run down. My sisters and I said it reminded us from the hotel in the ride "Tower of Terror" at Disney World. Obviously this was a top notch hotel once upon a time, but now it is very run down.

Our rooms - we had 3 for my family - were just ok. We paid extra for 2 rooms for an upgrade and they were comparable to American normal room sizes (for a standard room), but the one that we did not upgrade was very tiny. They seemed as if they had been renovated recently, but there were some weird black spots on the floor in the bathroom shower.

The highlights:
- Breakfast that was included was very comprehensive (fairly standard for European hotels I believe).
- Location is wonderful - we could walk to many parts of the city and there are some nice restaurants nearby

My family travels a lot and stays in top quality hotels, so I will end by saying we have high standards - however this hotel did not live up to them. I

If you can get a deal on this hotel, it may be worth it for location. However be warned there is a slightly creepy vibe and worn down facilities.

Room Tip: Upgrade to a larger room to avoid a tiny bathroom. Also ask for a room away from the street - noise was very loud.
  • Stayed: March 2012, travelled with family
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1  Thank nyctribecatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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