The location is fabulous and the hotel is great in many ways. We had a 'junior suite' and whilst it was quiet most of the time, it was near an emergency exit which staff seemed to use in the morning - and that wasn't quiet! The quality of the room was fine - just a little tired in places (especially the shower - small tiles missing and no soap on the first day) and a bit characterless, really - lots of painted walls with nothing on them, and rather harsh lighting.
Reception are very helpful (especially when I needed a bandage out their first aid kit!) but maybe not too informed about buses to key attractions like Montreale - perhaps they're more used to the tour groups that use the hotel, that have everything arranged. Maybe warning people to book the restaurant well in advance would be also useful - when we tried to go, we found we should have booked...The bar was very nice - although whether you got nibbles with your drink seemed to depend upon the day of the week. (Or maybe that was because it was Easter?!). We never had the breakfast so can't comment on that.
That aside, it kind of matches the rest of Palermo - a great city but its seen better days...
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- Also Known As:
- Centrale Palace Palermo
- Hotel Centrale Palace
- Eurostars Centrale Palace Palermo, Sicily