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Grand Hotel Villa Igiea - MGallery by Sofitel
Ranked #2 of 101 Hotels in Palermo
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Recent Stay”
Reviewed 9 October 2013

Stayed for seven nights and glad we were not put off by some of the reviews on this site.
Old hotel with old style charm and decor the staff were excellent the provided minibus to the beach and Palermo was really useful(and free). Yes the drinks were expensive but when you
take into the account the great breakfast (to 11.00) the views from the terrace and the free mini bus (to and from hotel) I think my end of stay bill was fair. The staff always seemed to be cleaning and I would recomend the Hotel as worth it.
Palermo is not a bad city if you prefer the roughness and character of southern Italy (like Naples) to the pretensioness ofTuscany
In all will be back to see more of Scilly.

Thanks

Mark

Room Tip: The hotel being as it is the sea front would have a high premium we had a standard room which we fo...
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank mark s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 16 October 2013
Dear Sir,

Thank you very much for your kinds words about our hotel.

We are very happy to have satisfied your expectations and to have left a good memory of your experience with us.

We hope to welcome you back again as soon as possible.

Best regards,
Vito Giglio
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (211)
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English first
Los Angeles, California
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 October 2013

We stayed at the Villa Igiea in September for five nights. When we arrived weary and tired from our journey from Los Angeles, the concierge Serena, told us that everything would be taken care of. Everyone was so gracious and helpful. The rooms were large and elegant. The breakfast buffet on the terrace was delicious as well as the Sicilian dinner specialities with gorgeous views of the garden and the marina. We took advantage of the shuttle which we took into Palermo.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Giudita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 7 October 2013
Dear Sir/Madam,

we received your comments and we thank you very much for the time dedicated to write your impressions about your experience at our hotel.
we are very happy that you enjoyed our restaurant service and we thank you for your kind words about our staff.

We look forward to having the pleasure of seeing you once again at the Grand Hotel Villa Igiea.

Best regards,
Vito Giglio
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Israel
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2013 via mobile

Lovely hotel. The room is big and clean. Located on the beach with a lovely pool but far from the city (not necessarily a bad thing). The restaurant overlooks the sea and serves excellent food. Perfect place to relax, enjoy the beach and be pampered.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrorLevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 4 October 2013
Dear Sir / Madam,

Just a big thank You for Your comment about your recent stay at the Grand Hotel Villa Igiea. We hope to see You soon once again in our hotel.


Best Regards
Vito Giglio
Hotel Manager
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 September 2013

A well-appointed room with all amenities was the least of it. We really enjoyed the restaurant and dined twice on the terrace overlooking the beautiful garden, the Igiea marina and the Mediterranean. The restaurant's Sicilian specialties and Sicilian wines are strongly recommended. A pool above the sea with great views and a pool-side bar and grill is also available for relaxation. Additionally free, protected parking and a good shuttle-service by bus to downtown Palermo should also be mentioned.

Room Tip: Rooms facing the sea and with balcony are the best choice if you are willing to pay the cost. The o...
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  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jens Bo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 30 September 2013
Dear Sir / Madam,


Thank you very much for your generous words about the Grand Hotel Villa Igiea.

We are pleased to hear that you enjoyed our restaurant service and that you spent pleasant moments in the pool-side bar.

We look forward to have the pleasure of seeing you once again at our hotel.

Best regards,

Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
215 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 27 September 2013

This oasis of old fashioned charm was such a lovely way to begin our trip to Sicily. It is a hotel with history in a beautiful setting whose staff is friendly and helpful . There is a pool where you can relax after a fabulous day of sightseeing which is my idea of bliss...
Our room was large, comfortable and elegant with a small balcony facing the sea. The bathroom was also large and handsome. Every night we came home to treats on our pillow.
As for breakfast on the beautiful verandah, I cannot describe the endless delicious choices. I thought I was at a wedding banquet !!!
Phillip, the concierge, was especially kind and helpful in arranging our schedule for the free shuttle to town. Make sure to plan a bit in advance. He also gave us restaurant advice. Thank you again Phillip.
Villa Igiea was a very special experience.
My only minor complaint was being charged for the use of their computer. I found that a bit unnecessary as it is free in every other hotel that we stayed in Italy (and at far cheaper hotels)

Room Tip: We loved having a sea view
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Barbara I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 28 September 2013
Dear Sir / Madam,

First of all we would like to thank you very much for choosing the Grand Hotel Villa Igiea for your stay in Palermo and for your positive review.

Our main goal is to assure the best service and comfort for our guests, therefore, we are very happy to hear that You appreciated our services and that your experience in our hotel has fully met Your expectations. The concierge Philip thanks you for your appreciations; it was a great pleasure for him take care of you.

We hope to have the opportunity to welcome you again perhaps for your next visit to Palermo.

Best regards,
Vito Giglio
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maratea, Italy
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 September 2013

Villa Igiea is an amazing place. great location on the beach near the port of Palermo.
beautiful views. The richest breakfasts including canoli and other Sicilian sweets. the pool is excellent and the service is grand. the problem starts when it comes to internet connection which is free in very few areas. Why pay for internet connection in an expensive 5 star hotel. beside this there is great ancient charm and an excellent concierge - Phillipe who will assist you in everything.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aviad g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 23 September 2013
Dear Sir/Madam,

First of all, I would like to thank you for taking the time to write your review and for your kind words. We are very happy that your stay at the Grand Hotel Villa Igiea was a pleasant one.

We hope to have the pleasure of seeing you once again.

Best regards,

Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 September 2013

Excellent example of 1920's grandeur, beautiful hand painted wall frescoes some of which are sadly flaking. silk wallpaper and other materials on walls, beautiful lighting via many chandeliers hanging from high ceilings, very comfortable bed and room .The breakfast area and the grounds are stunningly beautiful, peaceful and spacious...The staff were wonderful, so helpful, the enthusiastic friendly doorman whose pride in his place of work and country, made me tearful yet special on leaving. Reception staff very efficient and friendly.a high standard of cleanliness throughout.The free bus service (which obviously has to be booked) into Palermo and to the beach is a huge bonus. Best holiday Hotel ever and we travel abroad a lot. Good value little restaurant to the left of hotel and little supermarket to the right. The area to the right of hotel does have dirty streets, but, if you live in London we now have similar dirty areas. We loved Palermo and will definitely return. If you like modern brittle and boring hotels this is NOT for you. We want to thank all staff for making us feel so welcome within your beautiful Hotel

Room Tip: room 256 2nd floor could see onto the front of hotel and into the street which we found interesting...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catherine739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 23 September 2013
Dear Madam,

Thank you so much for your wonderful review of the Grand Hotel Villa Igiea. Nothing gives us more pleasure than seeing that our guests are satisfied and have the desire to return to our hotel once again. It is our aim to ensure that all our guests are well looked after and to read a review such as yours conferms that we are successful in achieving that aim.

We look forward to having you as our guest once again.

Best regards
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Villa Igiea - MGallery by Sofitel

Property: Grand Hotel Villa Igiea - MGallery by Sofitel
Address: Salita Belmonte 43, 90142, Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Region: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Palermo
#5 Business Hotel in Palermo
#9 Family Hotel in Palermo
#17 Romantic Hotel in Palermo
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel Villa Igiea - MGallery by Sofitel 5*
Number of rooms: 122
Official Description (provided by the hotel):
A 5-STAR PALACE ON THE BEAUTIFUL COAST IN PALERMO The Grand Hotel Villa Igiea brings you a 5 star hotel experience in a sumptuous villa right on the Palermo coast, the historical capital of sun-soaked Sicily. The villa, restored by renowned Art Nouveau architect Ernesto Basile at the end of the 19th century for the Florio family, still has its original frescoes, decoration and furniture. We have added state-of-the art facilities and gastronomic restaurants for a sublime stay in Sicily. ... more   less 
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Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Grand Hotel Villa Igiea - MGallery By Sofitel Palermo, Sicily

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