I don't often give bad reviews of hotels as there is normally some kind of redeeming feature and fantastic member of staff or something.
Well, on arrival I though I had been dropped off in Baghdad! The pavements and streets were filled with rubbish, and most of the places around this hotel are in a bad state of repair (the hotel doesn't like it's been looked after that well either).
Reception looked like any other hotel reception, but the greeting I got from the receptionist was short and brief as she seemed to be in a bad mood. She took my passport, photocopied it and then threw it across the desk at me with my key. Not the best of starts.
The room on the 9th floor was large, but smelt of mould, mainly because there was mould. The air con didn't work, the electric junction box was loose (not great if you have kids), the safe didn't work, the TV only had 9 channels (8 Italian and 1 German) and the telephone's lead had been ripped out and left behind the bed, probably to stop people from phoning and complaining. However, the bathroom was big, the shower powerful and the bed was comfy. The room has shutters instead of curtains, which was a really good idea.
Free internet is hardwire only and you need a code from reception. It's ok speed, but not great.
The local area isn't very nice at all, but there are a few pizza bars and grocery shops. However, the hotel does have its own restaurant, which serves good food. To get to the town centre is about a 30-40 minute walk across some of the most dangerous roads I've ever walked across.
All in all, if you must stay here (especially for working in the docks), ask for one of the smaller double bedded rooms on the 8th floor, as they are little nicer and remember that breakfast is included and it is plentiful!
- Official Description (provided by the hotel):
- Astoria Palace Hotel is an impressive building of 320 rooms situated at about 500 meter from the harbour of Palermo. Finally, a public bus will take you to Mondello, one of most important beach of the city. The building almost fully restructured in the year 2009 will offer you different services: 4 excellent restaurants, one bar in the main floor and one in our roof where you can enjoy of a wonderful view of all the city, 8 meeting- rooms (from 10 till 650 seats with all high tech facilities for demanding business guests) , health area, reception open 24 hours room service, laundry service FREE PARKING AND FREE INTERNET CONNECTION. All the rooms very cured in their furnishing offer all the comforts of a four stars category: Air conditioning, heating, digital tv, Wi-Fi connection, safety box, phone, minibar, hair dryer. Reserve your stay at Astoria Palace Hotel and enjoy of our staff’s attentions ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LoveHolidays, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, LateRooms, Ebookers, Evoline ltd, HotelsClick, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Astoria Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Astoria Palace Palermo
- Hotel Astoria Palace
- Astoria Palace Hotel Palermo, Sicily