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Cristal Palace Hotel
Ranked #51 of 98 Hotels in Palermo
Reviewed 18 June 2014

The rooms are dated, which for Palermo standards is normal I guess, but the rooms are clean.
Forget about breakfast, your better off going to a bar and eating. We spent 5 days in Palermo and each morning the eggs were burnt and that's the nicest thing I could say about breakfast.

  • Stayed: June 2014
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3  Thank Steven F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 - 54 of 453 reviews

Reviewed 28 May 2014

The room was clean & the beds comfortable, although rather sparse of furniture. It just had a wardrobe, bedside tables & another table & one chair. No drawers. The bathroom was nice but only had a very small towel rail, not big enough for 4 towels. The water pressure was excellent but be careful when turning on any taps, as they are likely to splash with the pressure being so high. Great in the shower, though! They had a good selection at breakfast.

  • Stayed: May 2014, travelled as a couple
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2  Thank Flo413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

This is our first time in palermo and this hotel was fantastic great beds very clean rooms and fantastic showers fresh towels everyday and central to everything
nothing was to much trouble for the staff they would help you with anything that you asked for.

Room Tip: ask for a top floor excellent views
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  • Stayed: May 2014, travelled as a couple
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4  Thank china14011963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

This is one of the Italian hotels rated by the Italian Government as 4*. By general European and USA standards, it struggles to be 3*. Whilst the hotel advertises free wifi everywhere, it was at best patchy and on and off in our room. It also advertises that it has a restaurant whereas it has a cold looking plastic style hall with plastic chairs, plastic glasses and full self serve breakfast of macerated eggs, hard boiled eggs, heavy and doughy croissants, etc. On the positive side it is close to the harbour, the start of the Palermo hop-on hop-off bus tour as well as a street with numerous good restaurants. Off site parking is available at 15 Euros per day although when we left, the hotel employee was happy to lean on the car watching us struggle with 4 bags to the car rather than help us.

  • Stayed: September 2013, travelled as a couple
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3  Thank JohnR63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

I stayed at this hotel during a car trip around Sicily. We stayed there the first and the last night of our trip. The firts room they gave us (6th floor) was small and didn´t have a modern or cosy look. The bathroom was huge, but it looked like a hospital bathroom. The second room (9th floor) was much bigger and looked better (even though we can´t say the room was pretty or well decorated). The plus is that everytinhg was clean!
For a 4* hotel the breakfast was very poor. Poor selection of ingredients and not a lot of choices.
At the reception, the staff was nice and helpfull, although wecan´t say the same thing about the other employes (we were wainting for the elevator and the cleanning ladies arrived and went ahead us, leaving us to wait and not even apologizing).
The hotel is well located if you want to walk to the main sites of Palermo. However, to park the car you have to pay €15 per night at the hotel or find a space in the street (wich can be quiet a challenge in chaotic Palermo).

Room Tip: Rooms on the higher floors seem to be bigger and more confortable.
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  • Stayed: August 2013, travelled as a couple
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3  Thank Pipa2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

Very valuable hotel, most satisfactory prices. Its a find. This is the place for you who wan't to stay very near bus connections, restaurants and walking distance to the town centre. But the best is the staff. They give you the extra service you need, and always with a smile. For example, we tried to book a rental car on the internet, every company was out of cars. We asked the woman in the reception, and she called a friend on a car rental company, and the next morning we had a car outside the hotel!

  • Stayed: August 2013, travelled as a couple
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2  Thank Lars W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

Room slightly outdated. Dark. Curtains and bed spread are this old green material. However it is functional. Breakfast was served at the rooftop where it needs WAY more air conditioning. Food was ok. Sweet italian breakfast plus watery scrambled eggs.

Stayed: June 2012, travelled as a couple
1  Thank SlowTravelShw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cristal Palace Hotel

Address: Via Roma 477, 90139, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo > Politeama
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#28 Luxury Hotel in Palermo
Price Range: £47 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Palace Hotel 4*
Number of rooms: 85
Official Description (provided by the hotel):
Situated in the historical center of the city of Palermo, the Cristal Palace Hotel is ideal resting for the visit of the city. Its intense history passes through civilization and different and conflicting dominations, that have determined the various faces of it: the rich Arabic city with the magnificent palaces to the center of luxuriant tropical gardens, the cultured and refined Palermo of Fred II, the Baroque city and the Palermo liberty and elegant. The HALL is very simple, with a minimal style that makes the pleasant structure, adjust to a guest leisure and business and is an elegant place to the demands of the guest. The restaurant of the Cristal Palace Hotel proposes to own guests a various choice of typical and national dishes, as the example of the culinary art of our earth. Our restaurant has an original Menu but also a simple Menu characterized from the Mediterranean cuisine. Cristal Palace Hotel is perfect to organize different congresses. The hotel will have a room equipped for meeting and congresses with maximum capacity up to 100 people. In the Cristal Palace Hotel we have two Junior suite. The Junior Suites are realized in a big spaces. It will be characterized by an angle reading, with a desk, usable also as plan job. Separated bath in two parts with a of Tub whirlpool bath and Shower. The Cristal Palace Hotel is sure the hotel for every person: the tourist or the business man here will find a good hospitality. Because in the Cristal Palace, the hospitality is at home!!!!! ... more   less 
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Also Known As:
Cristal Palace Palermo
Hotel Cristal Palace
Palermo Cristal Palace
Cristal Palace Hotel Palermo, Sicily

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