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“terrible breakfast”

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Torreata Hotel & Residence
Ranked #48 of 101 Hotels in Palermo
Haag am Hausruck, Austria
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“terrible breakfast”
3 of 5 bubbles Reviewed 9 March 2012

We came to the hotel at 1:00 in the morning and the receptionist did not know English. Spoke only Italian. How is this possible?? The rooms are simple tv is 15cm diagonal, when we arrived for breakfast at 9:00 in the morning were just jam .. and during a disaster. The only good point is the location of the hotel, parking is free but you have to find parking. :)

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Million711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvo D, Direttore at Torreata Hotel & Residence, responded to this review, 13 March 2012
Dear Sir / Madame,

we are sorry for your disastrous experience of holiday in Palermo’s hotels, considering that you expressed negative opinions about different hotels of the city.
We apologize for the inefficiencies you found. With regard to the breakfast, unfortunately you arrived just after than some groups of students had “plundered” the breakfast buffet. We are sorry that you found this situation and considering your suggestion we will try to be faster in reintegrating the buffet.
We thank you for all that you appreciated of our hotel and we guess you will be again our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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184 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Prague, Czech Republic
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 September 2010

Definitely not great but ok. Friendly staff. Rooms not ideal, noisy air-con, old PVC floor. Close to Palermo football stadium. Quiet hotel. Terrible breakfast! Free parking available.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank piskyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Torreata Hotel & Residence

Property: Torreata Hotel & Residence
Address: Via del Bersagliere 21, 90143, Palermo, Sicily, Italy
Phone Number:
Region: Italy > Sicily > Province of Palermo > Palermo > Libertà
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #48 of 101 Hotels in Palermo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Torreata Hotel & Residence 3*
Number of rooms: 54
Official Description (provided by the hotel):
Close to the city center of Palermo, the Torreata Residence Hotel is the best solution for business travelers, but also for families and groups of tourists. Close to the most important sport venues of Sicily, the Torreata has a private parking lot, free for our guests, Internet WI-FI connection and a restaurant which proposes typical Sicilian and Mediterranean cuisine. All the rooms are air conditioned and equipped with TV, telephone, mini bar,safe,a private bathroom with shower, courtesy service, hairdryers and makeup/shaving mirrors. Many rooms have a private balcony and some have a fully equipped kitchenette and refrigerator. We offer a typical Italian buffet breakfast. ... more   less 
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Also Known As:
Torreata Hotel & Residence Palermo, Sicily

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