It reminded me of the Palace Hotel in Budapest in the early 90s-- lots of marble and some faded grandeur. Nonetheless, it was extremely comfortable and functional, and with a little upgrade here and there (mostly involving ripping up the overly used carpeting and replacing the old minifridge in our room) this would be a grand 5 star hotel and not just a great 5 star value. Our room was gigantic and incredibly comfortable. My wife and I were here for part of our honeymoon trip and it did not disappoint. They even gave us breakfast for free when they found it was our honeymoon and realized it was not included in the package I booked (little gestures that much more expensive hotels on our trip did not extend). The staff was top-notch, and even without an official concierge most of the staff was willing to go the extra mile to help out. If they want to be a true 5 star tourist hotel, that may be a position worth staffing, but I get the feeling Palermo tourism is still in its nascent stages, at least for Americans. I loved the neighborhood of this hotel, quiet, and my wife loved the shopping. Being 10 minutes from the historical center while being on a quiet street in a great neighborhood near the parks and numerous restaurants, it is a location that cannot be beat. I will stay here--for sure-- next time I return with my wife and my mom and family when we take another Sicily vacation! I just wish they had a pool...but hey, for the price I'll just sit in the tub in the beautiful bathroom!
- Official Description (provided by the hotel):
- The Mercure Palermo Excelsior is located in the Liberty style area of the city and is surrounded by the English Garden, Villa Garibaldi, Villa Trabia, close to the shopping area. ... more less
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- Also Known As:
- Excelsior Hilton Palermo Hotel Palermo
- Hilton Palermo
- Mercure Palermo Excelsior City Sicily