I was going to give the hotel a rating of average, but after seeing the photos of rooms here by travelers, I couldn't stop laughing at how bad my wife and I were scammed out of a comfortable room. It was my fault for not check tripadvisor beforehand.
My wife and I traveled to Palermo for a very short trip at the beginning of October and decided to stay at this hotel because of its location. We booked online well ahead of time (almost 6 months in advance). We arrived at the hotel around noon and the receptionist said that our room was still being cleaned, so we were just going to wait. He then shuffled around with some keys and then he told us he'll just get us a room now instead so we don't have to wait, which I thought was extremely nice and helpful. He also asked us if we wanted a room on the "quiet" side or on the main street "a bit noisier." Seeing how we live in Cairo, I didn't really think it was relevant so I preferred to be on the main road. He escorted us to the room, WHICH WAS EXTREMELY SMALL! This room would be fine if it's for a single person... and even then, it's pretty tight. We then asked the receptionist "This is quite small, are all the rooms the same?" He then replied "Yes, all the rooms are the same," which was definitely a lie and makes me laugh when I see the photos of other rooms here! The fact that they only had one towel proves that this was meant for only one person and they just crammed my wife and I in that room. If I remember correctly, it was room #18, which was on the top floor above the lobby. If you see #18 on that key, throw it away and run for your life!
It's a shame that I had to give a poor rating because of that blatant lie. Other than that, I thought the staff were extremely nice and friendly. The breakfast was all right. It was mainly sweet pastries and it was way too much sugar for me, but my wife loved the breakfast there. The location of the hotel is great! You can take a shuttle from the airport and it's final destination is a the bus station which is just a minute away from the hotel.
So the only advice I have is not to settle for a small room.
- Official Description (provided by the hotel):
- In the capital of island, among Baroque churches and markets of Islamic memory, there is the Hotel del Centro with all mod cons. The Hotel del Centro has opened recently and it is situated in the old town centre of Palermo very close to the most important monuments, such as The Cathedral, The Massimo Theatre, The Vucciria Market and so on; moreover it is only 100 metres away from the Central Station of Palermo, in the neighbourhood of which there are the arrivals and departures of the buses for the airport and the whole Sicily. You can easily get to the Hotel del Centro from the Port of Palermo, which is about 1 Km away from the hotel. Staying at the Hotel del Centro, you will be able to walk through Palermo and you will enjoy the atmosphere and the folklore of the popular markets of the city. The Hotel del Centro, which is in a suggestive period building, is very comfortable. There are rooms with bath, shower, phone, TV, air conditioning, windows no-noise, hairdryer, Wireless Internet Access and skilled workers at your complete disposal. ... more less
- Reservation Options:
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- Also Known As:
- Del Centro Hotel
- Del Centro Palermo
- Hotel Del Centro Palermo, Sicily