We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unfortunately we feel a bit deceived. AVOID ROOM #18”
Review of Hotel del Centro

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel del Centro
Ranked #30 of 98 Hotels in Palermo
Reviewed 23 October 2013

I was going to give the hotel a rating of average, but after seeing the photos of rooms here by travelers, I couldn't stop laughing at how bad my wife and I were scammed out of a comfortable room. It was my fault for not check tripadvisor beforehand.

My wife and I traveled to Palermo for a very short trip at the beginning of October and decided to stay at this hotel because of its location. We booked online well ahead of time (almost 6 months in advance). We arrived at the hotel around noon and the receptionist said that our room was still being cleaned, so we were just going to wait. He then shuffled around with some keys and then he told us he'll just get us a room now instead so we don't have to wait, which I thought was extremely nice and helpful. He also asked us if we wanted a room on the "quiet" side or on the main street "a bit noisier." Seeing how we live in Cairo, I didn't really think it was relevant so I preferred to be on the main road. He escorted us to the room, WHICH WAS EXTREMELY SMALL! This room would be fine if it's for a single person... and even then, it's pretty tight. We then asked the receptionist "This is quite small, are all the rooms the same?" He then replied "Yes, all the rooms are the same," which was definitely a lie and makes me laugh when I see the photos of other rooms here! The fact that they only had one towel proves that this was meant for only one person and they just crammed my wife and I in that room. If I remember correctly, it was room #18, which was on the top floor above the lobby. If you see #18 on that key, throw it away and run for your life!

It's a shame that I had to give a poor rating because of that blatant lie. Other than that, I thought the staff were extremely nice and friendly. The breakfast was all right. It was mainly sweet pastries and it was way too much sugar for me, but my wife loved the breakfast there. The location of the hotel is great! You can take a shuttle from the airport and it's final destination is a the bus station which is just a minute away from the hotel.

So the only advice I have is not to settle for a small room.

Room Tip: Avoid Room #18 at all cost!!
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kilomanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (533)
Traveller rating
Traveller type
Time of year
Language

67 - 73 of 533 reviews

Reviewed 21 October 2013

My friend and I stayed at this hotel for just one night on 17/10/2013. The entrance is lovely, but shared with a few other hotels in the same building There is a lift to take you up to the hotel on the second floor. The reception staff are very welcoming and friendly. My room (number 10) is across from the Reception. It was large and clean with a spacious double bed. The window opens onto a central square area (so there is no view) and the air conditioning wasn't working. My friend's room (number 20) had 2 single beds and a small balcony overlooking the side street. The AC was working well and it was clean, bright and airy. Breakfast was lovely -it included a selection of yogurts, tin prunes and peaches, cakes, bread rolls, ham and cheese as well as freshly made coffee or juice.On the whole a pleasant stay and very convenient as only a few minutes from the main station.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

Great location, close to buses and train station. Lovely spacious room, bathroom, lift and excellent breakfast. You cannot do better. The staff are great. Excellent restaurent we were directed to across the road. Everyone very helpful.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank timothy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

Nice location close to the central station and close to some of the city sights. If shopping is you thing, a lot of bargains in the hood, but for major brands you need to go further north.
The quality of the hotel fits the price and breakfast is very good by Italian standards.
The staff was super helpful, in helping us chase our lost luggage. The room was nothing special, but was big for a city hotel. All in all good value for the money.

Room Tip: Be aware that the hotel is at the 2nd and 3rd floor, and the elevator only takes you to 2nd, so if y...
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jesper M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2013

We have stayed at this hotel on 3 different occasions and have used It particularly because of its location to the Railway Station and buses. The staff has always been very accomodating and even have arranged transportation for us to be taken to the airport. It has always been clean and comfortable and even if we had to leave before the breakfast was ready, they made sure that we were able to get some food before we left. Not a 5 star or a Hilton but would strongly recommend them.

  • Stayed: October 2012, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nicholas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

I was here with friends in June. Hotel has very good location, all the attractions are with in a walking distance. Also the Central Station is 5 min walk, and the buses to the beach are near. And best of all the breakfast is too die for, best pastries ever. Best value for your money

  • Stayed: June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kocevskam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

Great location for people travelling without a car. It is just a few blocks away from the train/ bus station; you do not need to take a taxi. Also close to all the sights in Palermo. The rooms are clean, breakfast is OK. Staff is really helpful. The only inconvenience was that there was no elevator within the hotel and we had to carry our luggage one floor up. Also, the shower is tiny.
On average, it was a very good value for money.

  • Stayed: August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank malende
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palermo hotels
Tribunali
Ambasciatori Hotel
Ambasciatori Hotel
#8 of 98 in Palermo
1,244 reviews
Tribunali
Hotel Concordia
Hotel Concordia
#48 of 98 in Palermo
121 reviews
Hotel Posta
#28 of 98 in Palermo
461 reviews
Show Prices
Show Prices
Show Prices
Hotel Columbia Palermo
#20 of 98 in Palermo
553 reviews
Politeama Palace Hotel
#10 of 98 in Palermo
1,356 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel del Centro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel del Centro

Address: Via Roma 72, 90133, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service
Hotel Style:
#4 On the Beach Hotel in Palermo
Price Range: £36 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel del Centro 3*
Number of rooms: 27
Official Description (provided by the hotel):
In the capital of island, among Baroque churches and markets of Islamic memory, there is the Hotel del Centro with all mod cons. The Hotel del Centro has opened recently and it is situated in the old town centre of Palermo very close to the most important monuments, such as The Cathedral, The Massimo Theatre, The Vucciria Market and so on; moreover it is only 100 metres away from the Central Station of Palermo, in the neighbourhood of which there are the arrivals and departures of the buses for the airport and the whole Sicily. You can easily get to the Hotel del Centro from the Port of Palermo, which is about 1 Km away from the hotel. Staying at the Hotel del Centro, you will be able to walk through Palermo and you will enjoy the atmosphere and the folklore of the popular markets of the city. The Hotel del Centro, which is in a suggestive period building, is very comfortable. There are rooms with bath, shower, phone, TV, air conditioning, windows no-noise, hairdryer, Wireless Internet Access and skilled workers at your complete disposal. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Expedia, TripOnline SA, Hotels.com, Evoline ltd, HotelsClick, Cancelon and Ebookers so you can book your Hotel del Centro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Del Centro Hotel
Del Centro Palermo
Hotel Del Centro Palermo, Sicily

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing