Situated very close to centre of Palermo, so lots of atmosphere. Front balcony rooms overlooking the street are over 2 bars which can be terribly noisy with music going on until 2.00 am. Unfortunately also a refuse collection strike and at 1.00 am the rubbish was collected by massive tipper trucks. Terrible racket. Very noisy at the front therefore, but if you stand it its worth it just to watch the vibrant locals busying past enjoying themselves on their revved up motorbikes. I was moved to a room in the back, which had a very limited and boring view.
The room was clean, comfortable albeit the shower unit was small. Good quality furniture and very neat. Restaurant and bar were very nice with excellent food.
My only complaint would be the utter rudeness of the female receptionist who kept us waiting whilst she took one telephone call after another. She was also very offhand with me when I asked for help in moving rooms. The list was also inadequate for the number of people staying there.
Overall I would say quite a nice hotel, but customer service seems to need some upgrading.
Very convenient to see local historical sites. Close to good restaurants.
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- Also Known As:
- Best Western Ai Cavalieri Hotel Palermo, Sicily
- Best Western Hotel Palermo
- Best Western Palermo
- Palermo Best Western