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“Ideally situated for exploring the fabulous city of Palermo”

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Mercure Palermo Centro
Ranked #16 of 101 Hotels in Palermo
GreenLeadersGold level
Adelaide, Australia
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Ideally situated for exploring the fabulous city of Palermo”
5 of 5 bubbles Reviewed 16 June 2012

The Mercure is ideally situated for exploring the fabulous city of Palermo. Easy walking distance to most sights with plenty of cafes, bars and restaurants nearby. The staff were all very good and our room was a good size with excellent decor and a balcony. The hotel was quite busy with tour groups but our room was very quiet throughout our 3 night stay. There is free wifi in the lobby area only. The breakfast room can be noisy in the mornings with the groups but the breakfast itself was very good - the scrambled eggs and bacon were a bonus. No hesitation in recommending the Mercure. If you need a taxi to the airport there are always taxis parked out front of the hotel but it is quite a distance to the airport and the fare is approx 40 Euro.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelgurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Direttore at Mercure Palermo Centro, responded to this review, 28 June 2012
Dear SIr,
May I take this opportunity to thank you for taking time to write and share your comments
regarding our hotel and services.
I am pleased to read that you liked our breakfast that is made like at home.
We hope that we may have the pleasure of welcoming you to our Hotel in the future.
Best Regards
Andrea Stancato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,726 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Cardiff, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 June 2012

It's in a good location (main city within walking distance), the twin room we had was spacious and very clean. Nice bathroom too!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mansh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andsta75, Direttore at Mercure Palermo Centro, responded to this review, 11 June 2012
Dear Sir,
Thank you for your review. Your kind words encourage me and all my staff to do even better.
We hope to have you once again as our guest
Thanks
Andrea Stancato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 June 2012

Had read reviews properly after booking this hotel (silly me) and noted that a few remarked that it was quite noisy on the lower floors, so I called the hotel and aske for a room on an upper floor, which we got. So it was pretty quiet. The room was a good size (standard double), the bed was really comfortable as were the pillows. It was all very clean, the room was cleaned well every day. I thought it was a bit mean not to have free water or some kind of similar facilities (tea/coffee) in the room - apparently only the first (small) bottle of water is free when you arrive. No biggie as they say but it leaves an impression. The breakfast was pretty poor - I've stayed in a few 4 star hotels around Europe and this was by far and away the most lacklustre breakfast. Still, it spurred me on to go have breakfast in a cafe elsewhere. The staff were extremely helpful and friendly. There is free internet access in the lobby which was useful. All we really wanted from the hotel was somewhere to come back in the evening, wash and shower before we went out, and then a good night's sleep, which was what we got, and although it pretty much ticked all our boxes (we got a good deal on the cost) there was also nothing special about it either. We were happy with the location - very close to Politeama where there are a lot of buses, short walk to Teatro Massimo where there are a whole bunch of restaurants and things.

Room Tip: Higher floors are quieter
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Teresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andsta75, Direttore at Mercure Palermo Centro, responded to this review, 11 June 2012
Dear Guest,
certainly is very helpful to read the reviews before an important trip, to get an idea of the place where to stay, but we have also consider that the opinions are subjective and personal. Anyway thank you for your comment and sorry if something has failed your expectations. We hope to welcoming you once again to do more.
Best Regards
Andrea Stancato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 29 May 2012

Very good hotel, central location. We were 3 people, so got a huge room with a big bathroom. Nice, clean and fairly modern. Breakfast ok, but nothing special. Some noise from the streets, but we were on the 2nd level, so it is probably smart to get a room higher up. Service ok, would not expect more for that kind of hotel. Would not trust their restaurant recommendations though, we did and were dissapointed.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kris1082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andsta75, Direttore at Mercure Palermo Centro, responded to this review, 11 June 2012
Dear Sir,
Thank you for your comment and for the kind words expressed following your stay in our hotel. Sorry if the restaurants recommended by my colleagues at the reception, were not to you liking. Usually we recommend the places where the guests, to return, thanks us because they were fine.
We hope to welcoming you once again to remedy this inconvenience.
Best Regards
Andrea Stancato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
515 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 386 helpful votes
4 of 5 bubbles Reviewed 14 May 2012

My wife and I have just spent three nights at this hotel. Good breakfast all fresh produce good selection. Very clean and tidy hotel, limited on room service, couldn't get an iron when we wanted one. They did not provide that service ? Everything else was great, the service cleanliness, friendly staff nice little bar area prices very reasonable. Quite near the centre some good restuarants near by.

Room Tip: All rooms were of the same standard, quite at night all had air conditioning. Rooms made up every da...
See more room tips
  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Getabout01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andsta75, Direttore at Mercure Palermo Centro, responded to this review, 18 May 2012
Dear Sir,
thanks about your opinion follow your stay in our Hotel.
Just to inform you, we haven't iron in the rooms because we have an external laundry service.
We are happy if you decide to come back in our Hotel for your next trip
Best Regards
Andrea Stancato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Palermo Centro

Property: Mercure Palermo Centro
Address: Via Mariano Stabile 112, 90139, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo > Politeama
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Palermo
#13 Luxury Hotel in Palermo
#15 Family Hotel in Palermo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Palermo Centro 4*
Number of rooms: 93
Official Description (provided by the hotel):
The new Mercure Palermo Centro is located in the city centre, 200 meters from Teatro Politeama and Teatro Massimo. This 4 star hotel offers 93 soundproofed rooms, a stylish hall, bar and internet point. Ideal for business and tourist stays. ... more   less 
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Also Known As:
Mercure Palermo Centro Hotel Palermo
Accor Palermo Centro
Mercure Palermo Centro Sicily

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