This Hotel is nice and cosy, with a very good looking interior; which was the main reason for my stay, but the service is appalling. The rooms look typically "old school" Italian and entice you right away, but unfortunately that is also all you get here - furniture and a bath. The employees make no effort whatsoever to fulfill the promises the beautiful rooms make. They basically hand you the keys, including those to the main entrance, and you are on your own. I felt more like a squatter than a guest. There is no room service, no reception, no mini bar, and not even a way to contact anyone who works there. You may run into someone in the early morning, but aside from that you're all alone. The breakfast is terrible, the employees speak next to no English and the overall service is the worst I ever had.
It took me 10 minutes to even get inside the hotel, despite them knowing my exact time of arrival. Took me another 2 days to find someone to arrange payment before departure. Aside from that, the room was ant infested. Imagine my surprise when I encountered the whole table crawling with ants after leaving a glass of juice on it.
The city of Palermo itself, is a catastrophe. If ever I have encountered lazy and unfriendly service people, it has been here. There is literally nothing to eat most of the weekend, as most restaurants are closed for lunch, dinner, or both. Better choose another city for your trip.
- Official Description (provided by the hotel):
- The Bed and Breakfast 4 Quarti is the right choice to discover Palermo with its artistic wonders and the gorgeous attractions of its historic centre. A wholehearted and friendly atmosphere combined with modern comfort and service, guarantee absolute tranquility and privacy while traveling to work, study or pleasure. The rooms are furnished with antiques belonging to the House and refined fabrics provide the unique match of historic charm and the comfort of modern hospitality. The rooms are all equipped with a private individual bathroom, TV, heating, air conditioning, free Wi-FI Internet, safe box, and complimentary toiletries. ... more less
- Reservation Options:
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- Also Known As:
- 4 Quarti Palermo, Sicily