Arrived at 14:45 and joined the queue. Nothing appeared to move, and twenty minutes later no one had moved. Someone came out from the restaurant at 15:05 and told us that despite being the last two in the queue that they would not serve us. No apologies. There were about 10 people in the queue. How much would it taken to serve 2 extra? In short, the food might be good, is it worth an hour's wait? Had I known this before I wouldn't have bothered. There are other great places with better views, who treat customers nicely and you don't have to wait for an hour. Your choice.

Excellent Panino great value 5€ for a large stuffed with anything you can think of, the man has a great spirit, bubbly personality, great service, you won't get bored by waiting, cause you have to wait a while to be served, a woman serves cheese to the people on the line from time to time, great wine, great panino from the inside to the outside, you won't regret it!! I have a video of the man singing but I think tripadvisor doesn't allow videos.

Yes, this is one of the greatest sandwiches you will have in your lifetime. Yes, it is worth the wait. Great creations take time. Your dream sandwich will be made with generous portions of your choice of the freshest ingredients. For €5? What a steal! Take a number, chill out, watch and learn, and when it's your turn Gaetano will make your day.

I ordered a simple sandwich and he suggested on all the additional trimmings. GREAT SANDWICH !

Also, while on line you watch the father making sandwiches and he provides a little fun entertaiment. sEATING IS AVAILABLE ACROSS THE STREET IN THE PIAZZA.

We had an unfortunate and disappointing experience at the much lauded Caseificio Borderi where the combination of typical Italian chaos and favouritism and pandemonium turned the theatre of watching the sandwich making into a too long and frustrating hanging around waiting for our lunch to be prepared. The self-proclaimed artist of sandwich making sliced and chopped fresh vegetables, sprinkled olive oil, split olives, pulled apart the local cheeses and rolled a hunk of meat onto a fresh roll. He waved the aromas toward himself and looked up with a big smile as if expecting an outbreak of applause. It was a performance, good for half an hour of entertainment – we had to wait 90 minutes before we received our sandwiches. In the meantime, tour groups arrived and had photos taken with the entire family who worked there, many cheeks were kissed and samples provided, small glasses of sparkling wine were offered. Friends and neighbours arrived and were allowed the same preferential service while the visitors watched and waited, some patiently and some not. Sometimes the sandwich maker rejected his creation and an assistant chopped it into small pieces and handed it to those waiting in the line. No two sandwiches were the same. The resulting sandwiches were ‘over the top’ with too many ingredients and flavours competing for recognition. They were a feast for gluttons: we had one for our lunch and the other for our dinner. Most of the reviews we read about this place used the phrase ‘the best sandwich ever’, but we disagree. We much preferred the muffalatos we had in New Orleans or the pastrami sandwich at Katz’s Delicatessen in NYC or the roast beef sandwiches also in NYC or the pulled pork sandwiches we feasted on while crossing the southern states in Rudy V in 2013 or the meatball subs at Luigi’s in Lewiston, Maine!