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Paul

Excellent hotel

5.0 of 5 bubblesReviewed 25 Jul 2017via mobile
We stayed in this hotel for 3 days during July 2017 and this hotel was great. The staff were very friendly which we didn't find to be the same in other hotels. The room was clean and just what we needed. On the roof there is a bar and restaurant where you can get a quick lunch. The only downside was that there wasn't many sun loungers for the pool so we didn't get a chance to use these facilities.

In terms of location, the hotel is situated about 20 mins walk from Ortigia and is also directly across from the archaeological park. The bus stop for the airport is only 2-3 min walk away and the service is very reliable.

All in all, highly recommended!!
Date of stay: July 2017
Trip type: Travelled as a couple
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Reviews (1,566)
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106 - 111 of 1,566 reviews
Reviewed 10 July 2017

I loved this hotel! The hotel is situated across the road from the archeological park and is about a 20 minute walk to Ortigia. The receptionists are friendly and helpful and check-in was quick and easy. The room was very comfortable, spacious, contemporary and extremely clean. The room is equipped with LED TV, fridge, complimentary teas and coffees and nice toiletries. The shower has plenty of hot water and can be adjusted to a jacuzzi. There's free wifi.

Breakfast is excellent with good quality produce and has plenty of choices including choices of hot drinks.

The hotel has a lovely swimming pool and sun loungers on a rooftop terrace with nice views. It has a bar area which serves drinks and tasty snacks from early until late evening so you don't need to eat in the restaurant for dinner if you prefer something more informal. You can give your room number and settle your bill at checkout. There is also a spa on the ground floor but we didn't use this. There's a supermarket right behind the hotel just down from the petrol station next door if you want to pick up supplies. I would definitely recommend this hotel and would stay here again.

Room tip: As for a room at the back of the hotel
Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Helouise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2017 via mobile

Convenient: 10 minutes drive from Ortigia (main city centre), 1 minute from main archeological sites and museum, free parking, small pool on the roof. Modern hotel, no schmuck. Mediocre wifi connection in our room at the back although free.

Date of stay: June 2017
Trip type: Travelled as a couple
2  Thank 389huibt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 June 2017 via mobile

Brilliant hotel from the moment you arrive you are greeted with happy helpful staff
Bar and restaurant staff superb
Cannot fault anything on my stay
Highly recommend a visit to this hotel.
Great place to sight see

Date of stay: June 2017
Trip type: Travelled on business
2  Thank 707nettyl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2017

The location was great. A very manageable walk into Ortygia but the hotel is literally across the road from the archeological park which is the main local attraction. Deliciously clean, well appointed and comfortable rooms and an excellent breakfast. We stayed two nights and were very pleased. The staff are charming and helpful and we were able to park our vehicle right out front in an off street space. The rooftop breakfast room opens out onto a lovely terrace with in-ground pool and sun lounges. We enjoyed a light lunch at the bar after we arrived from Catania. Great choice and we would definitely stay again.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
3  Thank Patricia G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 June 2017 via mobile

This hotel is part of a large chain but like many Mercure hotels manages to provide friendly service. Great value and very clean. Lovely breakfast buffet. Very small pool on the roof terrace. Good to cool off! Highly recommended as a base to explore Syracuse.

Date of stay: June 2017
Trip type: Travelled with friends
2  Thank maureenc311
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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