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“Hospitality at its Best” 5 of 5 bubbles
Review of Hotel Villa Ducale

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Hotel Villa Ducale
Ranked #1 of 88 Hotels in Taormina
Certificate of Excellence
Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hospitality at its Best”
5 of 5 bubbles Reviewed 22 June 2014

Villa Ducale exceeded our expectations and we regretted not having booked more days there in our driving tour around Sicily.The panoramic vista from the terrace over Taormina, the Ionian Sea and Mt. Etna is simply breathtaking. Equally superb is the Villa's emphasis on hospitality - not only meeting their guests' needs but often exceeding them. Hospitality and inclusiveness pervades every aspect of this well-managed, boutique hotel. The proprietors are charming, helpful and welcoming. We were made to feel as if we were members of the extended family of Villa Ducale rather than passing strangers but never in an intrusive way. The service ethic demonstrated by the staff at the front desk, the dining room and the kitchen was flawless. We felt we were among friends and conversation was easy. If your Italian is limited, the staff make every effort to converse in English, the front desk staff are indeed fluent (most likely in several languages). Our room was well-appointed, simply but elegantly decorated in an Italian country-house style. The bed and pillows were very comfortable and the linens appropriate for the climate. A large television was available in the room but we never switched it on - why come to Taormina to watch TV? We often sat or lounged on the small patio outside our room as well as the hotel terrace and contemplated our good fortune in being able to enjoy the experience of Taormina and Villa Ducale and a superb night vista. A small salon was also available beside our bedroom. The bathroom was filled with luxurious toiletries of every variety with evocative scents - melograno e menta was a favourite. As seasoned travellers in Italy, it is rare that we do not find some flaw, however small, to mention about our accommodation choices. In the case of Villa Ducale, our experience was flawless due in no small part to the leadership and philosophy of hospitality disseminated by its proprietors. A memorable experience that will ensure our return.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OzItalianAnna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaDucale, Owner at Hotel Villa Ducale, responded to this review, 24 June 2014
Dear Anna from Australia,
it is really hard for me to find the right words to express how much I loved your review and how much all the Villa Ducale staff were happy after reading it.
I strongly believe that "luxury" is not only a beautiful room, a good restaurant and a stunning view but it is most of all "service", something so difficult to find nowadays. Service is basically made by human beings and human resources and ours are first quality. Everybody at Villa Ducale has a mission, to make their best effort to ensure every single GUEST is happy and hassle free !!!
Thank you also for describing so well the Taormina Hotel Villa Ducale amenities and facilities and said by such an experienced and discerned traveller like you "flawless" is one of the best compliment I 've ever got in my working life .
Grazie mille !!!!!
Signora Rosaria Quartucci, GM & owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,916 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (307)
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English first
Santa Monica, CA
Level Contributor
165 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

Taormina is beautiful and the city is charming....The chance to visit Mt. Etna and walk around the town at night, see the Greek Theater....all combine to make this a wonderful spot for 3-4 nights. Villa Ducale Hotel is outstanding. And the view is great from the dining room. The staff is wonderful. As an example: at check out the front desk manager spent 20 minutes with me mapping out my trip to Palermo, the maid service was wonderful, and the waitress in the dining room could not do enough for us. We were housed in #2 across the street from the Main Complex (a suite). There is a good shuttle into town that takes about 10 minutes and the times were convenient. The buffet breakfast had a wide range of food equal to a full breakfast. The accommodation itself had everything you could ask for. The bath room had tiled floor and walls. The shower stall is 1/2 of the tub with a wand and multi jets. I found the shower cumbersome and difficult to enter. The bathroom is about 160 square feet. There was a small table next to the sink....more than adequate shelf space.....plenty of hot water and good pressure....good lighting. Missed having a magnifying mirror. Amenities included conditioner, hand lotion, bath liquid soap and shampoo. The living room had two arm chairs, a sofa, poor lighting, 2 end tables, 1 floor lamp, one end table lamp, coffee table, mini bar in chest, flat panel t.v., 2 luggage racks, side table and mirror....tiled floor throughout....about 250 square feet. The bedroom had a dresser (3 drawer deep), flat panel T.V., queen bed (very comfortable), bench, 2 night stands with lamps, armoire, shelves, 2 side chairs. There was a small patio overlooking the hills and ocean at the back of the bedroom. In my opinion, if you stay here, you will not be disappointed......did not see any other accommodations, but I have a feeling they are all good. Every member of the staff was exceptional!

Room Tip: If you don't being across the street from the Main Lodge, Suite # 2 was very nice.
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Love vacation time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
124 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

We stayed at Hotel Villa Ducale in 2011, however this is my first chance to be able to do a review and they do definitely deserve a review.
Where can you sit and enjoy the beautiful Ionian sea, the gorgeous town of Taormina and...and...the Mount Etna volcano...wait for it ...SMOKING???? Our room, room number 10 was small and it had a small terrace however, the view was breathtaking. We enjoyed the same view at breakfast from the hotel terrace and the breakfast...WOW!...WOW!...WOW! An incredible, mouth watering, delicious buffet. The staff were friendly and very helpful. A most enjoyable and memorable experience for us and one of the best hotels we ever stayed in.

Room Tip: Room 10 is small but it has excellent views.
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  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 627Benjiboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denver
Level Contributor
175 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 17 June 2014 via mobile

A little out of town so it's quiet with the best views and staff anywhere in Europe. A shuttle will take you and pick you up, so need for cab fare. The food is always fresh and one of the best restaurants in a hotel. Great English speaking staff and it was truly a sophisticated hotel.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank hockeyeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, England
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

The hotel manages to provide high quality service in a friendly way. We felt welcomed and relaxed from the moment we arrived. Make sure you stay for dinner! The food is excellent and you won't find a better location.

There is a shuttle in and out of the town but if you are reasonably fit then ask about the walk. It takes about 20 minutes and you have the beautiful views of the town and the bay.

Thank you to all the staff and also to Rosaria, the owner, who was very kind to us and clearly maintains personal contact and engagement with the business to ensure everything is done in the way that she wants.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Judy1608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury, United Kingdom
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 14 June 2014

Taormina like Positano squeezes over a thousand dwellings onto a cliff face overlooking a beautiful bay. space is therefore at a premium and Villa Ducale squeezes nine bedrooms into a villa designed for four or five. In room 23 the result is a shower into which Lulu or Kylie might just fit but Beyonce would struggle. As for a six foot man carrying 104 kilos, well you have to compromise. As the rest of Taormina also lives here you will hear dogs bark, babies cry and men strim. These however are the only negative observations I have to make because the rest is just heaven on earth. From the lovely tireless Martina out front to the ingenious warm hearted cooking of Santina out back (thank you for your enthusiasm and charm everybody) one is simply at home with a new family in this beautiful house. On our departure there were hugs, kisses and the odd tear.
Watch out for a gorgeous savoury pie at breakfast, high tea at 1600 and immaculate pasta at supper.One could eat enough daily inside the room rate not to need supper but Santina would be heart-broken and Serena would have noone to lovingly serve wine to.
The dining terrace, about 50 sq m has nine tables and a settee from which to enjoy the union of the moon, the sea and the Mountain. Pure magic, not to be missed.

Room Tip: Probably best to pay another E100 for an upper floor room
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  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

Hotel Villa Ducale could teach a lot of other hotels a great deal about how to welcome guests and treat them with friendliness and charm. A very welcoming owner encourages you to make yourself at home and the whole team makes you welcome and well looked after. A beautiful setting with sea and Mount Etna and generous breakfast and snacks. A lovely terrace for drinks and dinner if you don't want to leave the hotel. If you do go into town and you want a delicious Sicilian dinner, Etna wines and wonderful chefmanship, try Casa Gioli. Ask at the hotel for details and to make a booking.

Room Tip: We paid for a deluxe suite with balcony and sea view. Very spacious, beautiful. If only the neighb...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MargoMexicoCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Villa Ducale

Property: Hotel Villa Ducale
Address: via Leonardo da Vinci 60, 98039, Taormina, Sicily, Italy
Phone Number:
Region: Italy > Sicily > Province of Messina > Taormina
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Luxury Hotel in Taormina
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Villa Ducale 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Taormina Hotel Villa Ducale is small luxury boutique hotel perched in an elevated position above the centre of Taormina km 1,3) commanding a unique outstanding view over the Mediterranean sea and Mount Etna.Our hotel,member of HIP hotels, is incredibly pretty, with flowers and colours adorning every angle, and a view to die for.Every bedroom is individually designed with the highest attention to detail, furnished with great taste in a mix of Sicilian traditional and Italian design contemporary style, each has its own private panoramic terrace or balcony.The hotel is able to offer a variety of personalised services, such as cooking lessons, wine tasting and tailor made meals, special romantic candle-lit dinners which can be arranged easily with the super friendly staff.Eleven Double rooms and six suites with full aminities and free wi-fi connection.Free shuttle to center and the beach. ... more   less 
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Also Known As:
Ducale Hotel Taormina
Hotel Villa Ducale Taormina, Sicily

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