My girlfriend and I were looking for a good 4 star hotel in Taormina for a 2 night stay, where we could relax and recharge our batteries before tackling Etna and spending a few days in Sircausa. We booked Caparena in a rush as we had left things rather late, however with the promise of a fully equipped gym, spa, indoor pool, private beach, internet access and great looking pictures on their website we thought we didn't need to investigate this much further so we booked.
To say that we are disappointed is an understatement. The hotel is definitely not 4 stars. The rooms are outdated and provide one luxury which is Sky TV. Aside from that no iron, kettle and a poor bathroom. There is no internet access in the rooms, just in the lobby. The shuttle buses run only until 9:15 in the evening, so if you wish to stay out later you need to either drive or get a cab. The staff are rude and vastly uninformed. Had breakfast this morning and the food was simply terrible which is quite an achievement as the food we've eaten in Italy until now has been absolutely fantastic. Finally, the gym and pool are both additional extras. The website states that the gym is fully equipped with the latest cardio technology...they have 6 machines, with the treadmil out of service. To be charged an additional 10 Euros PER ENTRY PER GUEST is unbelievable.
We are both extremely disappointed with the hotel and would not recommend this to our friends.
There are many other hotels to choose from in Taormina....we just wish we had researched longer!
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- Also Known As:
- Caparena Hotel Taormina, Sicily