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Reviewed 2 November 2017

It was our first trip to Sicily and our stay at this hotel means we would return. The service we had was wonderful and Simona and Olga on reception are two stars. We were made to feel welcome from the word go. The rooms are well appointed and spacious and the views from the hotel are spectacular. However the real advantage of the hotel is its position relative to the town centre. The use of ropes and crampons might not go amiss with some of the hotels but the Villa Carlotta is ideally situated with a gentle gradient up to the town centre. It is difficult to find fault with this hotel, particularly so when sit on the terrace for breakfast gazing at Mount Etna. But when you arrive the hotel will give you a map and there are trips on the back. Avoid the Stromboli tour, a complete waste of money. They are not sponsored by the hotel but they are a convenient reference when you first arrive.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Peter2912014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017

The Hotel Villa Carlotta is a dream hotel. The owners and staff will make you feel like you are at home and go above and beyond to make your staff absolutely perfect. They cater to your every need and want. The rooms are elegantly decorated, spacious, clean, and comfortable. We like staying in a suite with a sea view. The restaurant is beyond amazing. Chef David prepares the most wonderful dishes to perfection and the service is impeccable. The food is definitely what you would expect from a 5 star restaurant. It is without a doubt our favorite hotel to stay in Taormina. Thank you Andrea, Olga, Simone, Salvatore, David, Alberto, and Mara for making our vacation beautiful. We can’t wait to see you again soon!

Room tip: A room with a sea view on the first floor is a great location.
Date of stay: September 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank PBRB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

I highly recommend splurging for the king suite and enjoying the private terrace along with the other hotel amenities at this luxury location, that has a boutique feel while providing large hotel amenities. Breakfast on the upper level terrace overlooking the water is amazing. Etro towels and bath products, comfortable suite with easy walk to the famous gardens of Taormina and the action of the centre but far enough away for peace and quiet if that is what you want, plus a pool to relax. This hotel will spoil you for anywhere you go, setting a high standard and meeting it.

Room tip: go for the king suite with the private terrace on the lowest level
Date of stay: October 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank sola123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villacarlotta, General Manager at Hotel Villa Carlotta, responded to this reviewResponded 26 October 2017

Dear sola123,
I would like to thank you very much for the beautiful positive review you've just posted after your recent stay at Hotel Villa Carlotta, Taormina.
Absolutely agree with you, Villa Carlotta is a luxury boutique hotel with top notch amenities but retaining a pleasant home feel that our guests love so much.
We are proud to tell you we have many repeated guests from all parts of the world who are almost becoming friends.
At our hotel we love to offer only Italian products and are proud to have the exclusive use of the best luxury brand ETRO, totally Italian (Milano), providing towels, bed linens, beach towels, toiletries, and this year also eau de cologne and scented candles. Thank you for pointing this out.
We are looking forward to see you next year,
Riccardo C., G.M. at Villa Carlotta Taormina hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

We really enjoyed the Hotel Villa Carlotta in Taormina. The location was fantastic and easily walkable to town. It is also possible to walk down to the beach although it is quite a long staircase. The dinners and breakfast were spectacular and the view of the ocean and Mount Etna was inspiring. The service and concierge were excellent and gave us wonderful personalized advice - Francesco was warm and accommodating.
One bit of advice: It was a little hard at first to know where to put our car but the staff came to our rescue. I would say the best option is just to put the car right in front of the hotel entrance, even if it does seem to intrude into the road a little bit, and the staff will take the car for parking.
I would highly recommend the Hotel Villa Carlotta for anyone staying in the Taormina area.

Date of stay: October 2017
Trip type: Travelled as a couple
1  Thank ric340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villacarlotta, Front Office Manager at Hotel Villa Carlotta, responded to this reviewResponded 17 October 2017

Dear Ric340,
I would like to thank you very much for your extremely positive review and for reminding my name Francesco.
It is always a fantastic reward for us to have a guest quoting our name even after many days!!!!
I agree with all you say.
Thank you for enphasize our service and concierge. I really appreciated your highlight of our valet parking. Since Villa Carlotta is into the center of Taormina (easy walk to pedestrian area as you said) where driving and parking is difficult (parking non-esisting), we have managed to lease a land into another safe property where to park our clients cars. What is most appreciated is that you just park by the Hotel's door, hang out the keys to us and have your hassle-free car parked. And when you need it, a 5 minutes call and the car is there ready for you!

Thank you for recommending Taormina Hotel Villa Carlotta, we all look forward to see you again !
Kind regards,
Francesco Cocco D.A., f.o. manager

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Reviewed 13 October 2017 via mobile

Taormina is a beautiful old town perched on Sicily's coast and Villa Carlotta is overlooking the sea at just the right height. It is a short walk into town. You do not need a car. We're not used to staying in luxury hotels so not able to compare but we can't imagine anywhere better than here. It is so relaxing as designed to be comfortable and you don't have to ask for anything. The staff are all incredibly helpful and friendly. You know you can rely on their recommendations as to where to go, where to shop & where to eat out. Breakfast on the roof top terrace is a sumptuous feast & will keep you going all day. The food is Sicilian, very fresh and varied. Thank you and we look forward to coming again.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank C2880MDjennyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villacarlotta, Owner at Hotel Villa Carlotta, responded to this reviewResponded 17 October 2017

Dear Jenny,
speechless after reading your sweet and lovely words commenting your recent stay in our luxury boutique hotel.
I am happy you experienced a real five star experience and I hope you will have such memory for long time in your heart!
We are looking forward to your next visit, hopefully not in a long time.
Warmest regards,
Mr. Andrea Quartucci, Managing director and owner of Hotel Villa Carlotta in Taormina

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