We stayed at this hotel during half term week at the end of May/beginning of June. We were on a half board package holiday. We arrived about 9pm and although we had paid for 7 nights half board, we were told that we were too late for dinner but a "cold plate" would be served to us. This consisted of rock hard bread rolls, a couple of slices of Italian cold meat and a couple of slices of cheese and a few olives. There was no dessert and no coffee or tea.
Breakfast consisted of almost the same and stayed that way for the whole week with no variety. Dinner was usually inedible and after 2 nights, we decided to eat out to sample some real Italian cooking. Most people around us left their food and those that we got friendly with all complained about the poor quality of the food.
The female staff in the restaurant were surly and unhelpful, and the owner of the establishment was rude and ignored us when we said buona serra or bon giorno to him.
The room was very basic with the smallest tv ever and no tea or coffee making facilities. There was a huge fridge with a notice on it that it was strictly forbidden to put anything in it - it was for the hotel's drinks only!
From the brochure the hotel looked like it was in an idyllic setting, but it was actually on an extremely busy road and you took your life in your hands when you went out at any time of the day or night. There were no pavements and cars parked on both sides of the road, which meant that you were walking out into the traffic.
On the plus side there were wonderful views from the hotel, and a nice pool which was always very clean but unheated.
When we went to settle our bill, the owner was very reluctant to accept card payments (even from a debit card in euros) and wanted cash. We told him we didn't have enough cash so he had to accept the card!
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- Also Known As:
- Bay Palace Taormina
- Hotel Bay Palace
- Bay Palace Hotel Taormina, Sicily