My friend & myself (2 young at heart grannies) booked this hotel through Thomson holidays and paid £210 supplement each for a superior room sleeping up to 3 with seaview & balcony. When we arrived we were offered a low level room, very dark due to the large palm tree outside, which you could just glimpse the sea if you stood to one side. We asked for the level of room we had paid a hefty supplement for & were eventually shown to a higher room with tiny balcony just room for 2 plastic chairs, & very small, no room even for a rollaway bed, let alone a proper one. To cut a long story short, the manager refused a larger room without the payment of any extra 35 euros a night, & theThompson rep was useless, saying they didn,t like him looking at the rooms!!!! No wonder they have a problem. While we were there several other people had similar problems, but the outstanding factor was that they were all women travelling together - 2 girls had been put in the notorious 605 room next to the lift, & were told the hotel was full, even though it obviously wasn,t. We wrote to Thomson to ask for our supplement to be returned as we had not received the accommodation paid for, but after a delay of over 2 months they wrote back to say the Hotel said they had given us a room with a balcony so they wouldn,t pay it. Their attitude was that they would take the Hotel's word against their customers, even though we pointed out that there seemed to be a problem with their attitude to women travelling together. We enjoyed our holiday tremendously, & the posiition, views & food were all great - it was such a shame that the management here have an arrogant & grasping attitude, that is tolerated by Thomson. Go by all means, but not through Thomson & if your women on your own be prepared for hassle!
- Official Description (provided by the hotel):
- The Grand Hotel Miramare is located only 400 meters from the centre of Taormina, just a short walk away from the funicular and the Greek theatre. The hotel, an old villa, is set within a verdent park and offers a spectacular view of the Messina Straight and Calabria. ... more less
- Reservation Options:
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- Also Known As:
- Grand Hotel Taormina
- Grand Hotel Miramare Taormina, Sicily