We booked this 4 star hotel through Finnish Tour Operator Sun Tours and flew from Helsinki on the 13th of June for 7 nights. The hotel looked fabulous in the brochure and on it's own website.
To summarise our review of the hotel we would make the following comments:-
The room sizes are small for the claimed standard of hotel. Our room, 134, had a damaged bathroom floor which we repoted to reception. The alternative room was not as good so we decided to stay with 134.
The reception team were a total mixed bag! The manager and one of the receptionists were at best offhand but Fabiola was the exception. She was helpful, friendly, always smiling and genuinely interested in our stay.
The Housekeeping staff were all excellent and the standard of cleanliness is very high.
We were on a half board package which was like a curate's egg - good in parts! The breakfast was a good continental standard but let down by providing weak squash instead of fresh juice in a country where oranges are grown!
However, the evening meals left a lot to be desired. The portions were very small and presented badly. Only the canneloni and risotto were up to reasonable standard and were hot. The meal on the 14th was an absolute disgrace. Had we not prepaid we would not have accepted the charge for it.
We also feel that they should have provided more service in the lounge areas and not just the pool. There was no room service so I would only give this property 3 stars. It would not take much to radically improve the service and catering.
As we were attending our daughter's wedding we did not stay in the hotel as much. Only Fabiola and Pietro made us feel at home and great credit must go to them.
This is not a hotel for anyone who has walking difficulties as Taormina in all hills and steps!
- Official Description (provided by the hotel):
- It is a small hotel set in the greenery on the Taormina hill and enjoying a charming view of the bays underneath and of the Calabria coast line in the distance. Almost every room is provided with a balcony overlooking the sea and have every kind of comfort: air-conditioning/heating, direct dial phone, safe, satellite TV, mini-bar, hairdryer, free Wi-Fi. The beautiful beaches of Mazzaro and Isola Bella can be reached in 15 min. either by foot or by cable car(the station is only 200 metres away). The hotel is a few steps away from the centre and the main street, Corso Umberto. Taormina can be reached: by car, through the motorway Messina-Catania A18 (the exit is 2 km away from the hotel); by train (Giardini Naxos train station is 3 km away); by bus(the bus terminal is a few meters away from the hotel); by plane (Catania airport , Fontanarossa, is connected to Taormina by a regular bus service): ... more less
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- Also Known As:
- Sirius Hotel Taormina, Sicily