Oh deary deary me - I'd expected a lot more from a five star ( L ) hotel with Relais and Chateau classification but was sadly disappointed.
Breakfast presentation lacked so much in terms of wow factors and was the same every day and smacked of someone not bothering in the kitchen. However one day we decided to be adventurous and ordered two poached eggs on toast and guess what that's an extra 16 Euro.
Then one lunchtime I asked the waiter if he could ask the chef to create me a tropical salad. He'd lost his creative hat that day because what came out of the kitchen was sent straight back.
Housekeeping was satisfactory but reception lacked the helpfulness required for front of house.
Hygiene seemed lacking in public areas around the pool and didn't receive the daily wash down usually given. The staff did not overly enthuse in their duties and were not fully trained.
Oh dear I could go on but suffice to say I wouldn't go back and Relais and Chateau need readjust this classification.
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- Also Known As:
- Grand Hotel Taormina
- Grand Hotel San Pietro Taormina, Sicily