What a shame that staff with poor attitude should ruin a fabulous day in an amazing location. We are a group of seven, we had been visiting Cortona and it was just on 6pm. Everyone was tired and in need of refreshments before a long drive home. The young lady at this establishment was so rude we should have just got up and left.....however, we persevered. The service and attitude did not improve. Pity though as the location (right on the piazza) was perfect to sit and catch your breath. Drinks were slow to arrive, my coffee was almost an iced coffee (I ordered cappuccino) the nibbles were just that - barely enough for the group.
The toilets were at the back of the cafe - dirty, no toilet seat, no paper towels.
This is in Cortona people - one of the most beautiful towns in Italy.
There is choice - go somewhere else.
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