This place had tiny, shabby rooms with no charm. The bathroom was clean, but the walls and floors were dirty. There was considerable street noise, but the rooms smelled moldy so we really wanted to open our windows. This place "welcomes" the visitor with a terrible dark and rusty (literally!) lobby. The young man at the front desk was “sick” and not available most of the time,although he was very nice while he was there. He gave us a key to the front door so that we could let ourselves in and turn on the lights while he was gone!
He did drive our car for us (!) and drove us back to the parking lot. He scraped the side mirror on the city walls, but luckily we had purchased the insurance policy to cover that. My room had no TV (I didn’t care), and the whole place smelled of stale cigarettes and musty mold. It was damp in there. The breakfast consisted of having to go to a café nearby and get breakfast there…no food on site (a complete surprise since I assumed that a so-called Bed & Breakfast would actually serve some breakfast!). In the morning when we were supposed to go to breakfast, the guy wasn’t there, so we didn’t know where to go. We ended up going on our own (and paying for it). There’s NO WAY that place deserved three stars. The city was charming, though, and the people were friendly and lovely. We would love to go back to Cortona, but we would stay somewhere else.
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