Of all the hotels we researched and picked out for our Italy vacation, this one was the one I was looking forward to the most. Alessandra is very nice and responsive. The space is updated and decorated well--but the room was smoked in. The cigarette smell hits you like a brick wall when you walk in. We kept the window open and bought a bottle of Oust spray at a pharmacy, but that only helps a little. Very disappointed. Also, there are 2 English-speaking channels (BBC & CNBC), and the internet only worked the first 2 out of 4 days. The tv channels and internet are controlled by the people who live above the B&B, so if it's not working, there's nothing to be done. Unfortunately, there's no way I could give this a high rating.
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