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“If you want a handy hotel, a hot shower and a decent cup of coffee - go somewhere else”
1 of 5 bubbles Review of Hotel Garden

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Hotel Garden
Ranked #333 of 421 Hotels in Florence
Durham
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“If you want a handy hotel, a hot shower and a decent cup of coffee - go somewhere else”
1 of 5 bubbles Reviewed 20 October 2009

Location is NOT, as advertised, a 5-10 minute jaunt into town. It took us, when walking at a pace, about half an hour. The hotel is not in a particularly nice area; there are no restaurants in the immediate vicinity and we felt a little bit unsafe at night. The room was admittedly large but extremely sparsely furnished with one tiny window that proved utterly inadequate to let any light into our room. The bathroom next door was also extremely noisy. The shower was sporadic at best, and only managed a lukewarm trickle when it did come on at all. Breakfast was mediocre, with truly appalling coffee. We also had extremely serious problems with the staff; we changed the length (partly due to the conditions of this hotel) of our stay to 3 nights instead of 4. Despite giving them more than the required 48 hours of notice, we were repeatedly told that it would not be possible for us to check out a day early without losing our money. As we actually checked the terms and conditions that the hotel stated on the internet, it was quite clear that the staff were trying to swindle us out of an extra night's stay.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnny_number9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 reviews from our community

Traveller rating
    11
    25
    23
    12
    19
See reviews for
10
34
5
3
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cornelius, Oregon
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 October 2009

This hotel has the best location in Florence! It is in walking distance of great food and shopping. The staff is helpful. Very clean and comfortable

  • Stayed October 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ronbrown97113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Pete
2 reviews
1 of 5 bubbles Reviewed 12 December 2008

The worst hotel that we have in our trip in Italy. It was dirty, the staff has charged money for 2 days instead of one. They are swindler and pilferers, they charged money ones in cache and didn't gave us the check, and second time through credit card without our confirmation about 3 hours after we have left hotel. So I would strongly recommend to not stay here.

  • Liked — nothing
  • Disliked — Front Desk man, he is a pilferer
  • Stayed October 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank rishap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Garden

Property: Hotel Garden
Address: Piazza Vittorio Veneto 8, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #333 of 421 Hotels in Florence
Hotel Class:1 star — Hotel Garden 1*
Number of rooms: 18
Reservation Options:
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