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“Great way to be see Florence”
Review of Italy Segway Tours

Italy Segway Tours
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US$89.08*
and up
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Florence Segway Tour
Certificate of Excellence
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: Have fun gliding through the timeless streets of the Renaissance pearl called Florence and discover all her wonders on the coolest ride of the 21st century!The Segway Experience is super fun for families, individuals, couples and small groups who want to discover Florence from a new perspective. Don’t spend your time walking around, we'll bring you the most important and interesting sights of the city in only 3 hours.
San Antonio, Texas
Level 3 Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Great way to be see Florence”
Reviewed 14 April 2014

My wife and I are visiting Florence for the first time and decided to try the Segway tour as an introduction. We had never ridden on a Segway before so there was a bit of apprehension. The tour guide provided a safety class and introduction to using and riding the Segway. Soon we were off and weaving our way through pedestrians, avoiding bikes and cars, while touring Florence. The Guide, Antonio, was very knowledgeable and very personable. We had a large group of 10, but it presented no difficulties. Near the end of the tour, we stopped for drinks at a small restaurant and enjoyed a local coffee or chocolate. This is a great way to learn your way around Florence, gain insight into some of the key sights, and finally just have fun.

Visited April 2014
Helpful?
Thank Mdrner49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio C, Guest Relations Manager at Italy Segway Tours, responded to this review, 15 April 2014
We all enjoyed our time and I am happy you managed to post your review about the nice time we had together! Florence really seems to have been designed for segways, doesn't it!?! be back soon.. ANtoNIO (:
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London, United Kingdom
Level 6 Contributor
85 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 82 helpful votes
“Avoid renting bikes from company”
Reviewed 13 April 2014 via mobile

I rented a bike (meant to be 4hrs) with my boyfriend today to bike up to Piazzale Michelangelo and they said their bikes were fine for this. When we started biking, both bikes were very heavy and difficult to steer. When trying to go up a hill, my boyfriend's bike brakes did not work, as well as the back wheel was locking up. It seems that they do not do regular maintenance on their bikes. When we got back to the shop, they were implying it was our fault and we were lucky to get our €150 deposit back.

It is a shame, the customer service at the start was great but when we complained, they were quite aggressive on placing the blame on the customer. Safety should be paramount.

Visited April 2014
Helpful?
Thank MPP86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio C, Owner at Italy Segway Tours, responded to this review, 14 April 2014
As a company dealing on the tourist market for 9 years, we appreciate all kinds of reviews, good ones and bad ones which can be of some inspiration to improve.
We run bike tours daily and never had complaints about our bike maintenance and/or about our safety standards. If you encountered any problems, there might have been some kind of misuse you put into action not linked to the bike conditions that could have happened to anyone. That is not the point though. As a proof of this, you handed one of the bikes with the shifting gear totally cracked which is the cause of back wheel locking. This said, we did not charge one single euro for the damage you caused to the bike even if, as stated on the rental contract you signed, the rider is responsible for any damage caused to the bikes. You had to blame the fault on us as if we had to be responsible of your riding behaviors !?!
I would love to hear from you soon so please get on touch with our customer service for more info.
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1 review
“segway tour of florence 6th april 2014”
Reviewed 11 April 2014

Had an amazing experience with our guide mya. Gave us relevant information on places of interest and tips on where to go out afterwards. Loved that we had a repor from the get go made learning how to use the segway so much easier. Would do this tour again in a heart Beat!

Visited April 2014
Helpful?
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio C, Guest Relations Manager at Italy Segway Tours, responded to this review, 14 April 2014
Many thanks for your review and for having chosen our company for your segway tour. You had fun and this is means we managed well... (:
Hope to see you soon in a near future!!! M. (:
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Guildford
Level 4 Contributor
29 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
“An excellent tour of Florence”
Reviewed 9 April 2014 via mobile

We booked a 3hr Segway tour around Florence and we were not disappointed. We had previously used a Segway years ago but found it came back to us so easily. My main advice would be not to tense or else strange muscles will start to ache! The Segways are very easy to manoeuvre even amongst the crowds.Our guide Maya was very informative, great fun and she took us around all the major sights of old Florence explaining architecture and history. We could stop whenever we wanted to take photos and Maya took photos of us too. We stopped for a coffee break where we were able to chat on a more personal basis and ask questions instead of on the go
via radio.
All in all a thoroughly enjoyable experience and for anyone with any doubts - Segway's are extremely easy to use, even for us "oldies"

Visited April 2014
Helpful?
Thank Thursdaysgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio C, Guest Relations Manager at Italy Segway Tours, responded to this review, 14 April 2014
We had a fantastic morning riding along Florence with our chariots! I really enjoyed my time with you and are very happy you also did. Be back soon and thx for posting the pic! ciao for now, Maya (:
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Amersham
Level 2 Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Florence day tour 6th Apr 2014”
Reviewed 7 April 2014 via mobile

My boyfriend & I were thoroughly impressed by the professionalism & in depth knowledge of our guide, Angela. We were warmly greeted & given excellent instruction in how to use the Segway before starting off on our 3 hour tour. The pace was relaxed & we had several stops to explore further & stretch our legs.
We were linked to Angela through an ear piece so could hear everything clearly, even when on the move. The Segways are such a great way to see this wonderful city, fun & practical. We had already walked a lot, so our feet were grateful for the rest.
The only thing we'd change is that it would have been better to organise the tour at the beginning of our trip rather than the end as it orientates you to the city & provides insight on many of the cool places to visit.

Visited April 2014
Helpful?
Thank Sian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio C, Guest Relations Manager at Italy Segway Tours, responded to this review, 8 April 2014
this great review makes us all happy! thx! I really hope many can get to read it as to be inspired on what to do and, most of all, on when to do it! be back soon for more segway time... ciao, anGEla (:
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