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“Safest hotel in Italy.”
Review of Nilhotel

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Nilhotel
Ranked #188 of 410 Hotels in Florence
Reviewed 5 November 2012

We were seeking a safe hotel and this one has it in spades. The gates would put Jurrasic Park to shame. Good secure parking for vehicles, in this case our motorcycle. Clean hotel that is spacious and very friendly staff. Good breakfast. Although hotel is situated out near the airport it is not a long walk to catch the bus service into Florence. And there is a supermarket and laundry near by. All in all a good hotel.

  • Stayed: September 2012, travelled as a couple
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1  Thank peterjohnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 - 104 of 652 reviews

Reviewed 30 October 2012

This is a new hotel, so everything looked new (which is something unusual in Florence with so many tired hotels priced at 150 Euro/night). Here you pay around 110Euro. The hotel is located on a large premises separated from the street by a tall fence. It is like entering a jail. Inside you find a large parking that you need to pass to get to the hotel. Inside the hotel you will findstandard rooms with standard everthing. I liked the safe, mini bar, free wifi and the breakfast. I also liked that the clerk sells bus tickets that otherwise are difficult to get in this area (obviously you cen buy them from the bus driver). I did not like the ironing option as there is just one iron for the entire hotel. You cannot take the iron to your room, instead you go down with you clothes and do the ironing in a storage room.
I stayed in this hotel just because it was next to the office I visited, but if you target the city center, you do not want to stay here as this is far from everyting- completly nothing within walking distance (except factories).
I would try to get one star less but closer to the city center.

  • Stayed: October 2012, travelled on business
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Thank jakubik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2012

It is rare that I find a hotel with a comfortable mattress which has been placed on slats rather than springs or a solid surface, so it was both comfortable and good for the back. The rooms are big, modern and clean. There are no carpets at all, just a cool marble floor, so the room collects no dust. There was an armchair in the room, and a backless plastic chair in the shower, but when I called the front desk and requested it, they sent me a very comfortable padded chair from one of the conference rooms, which made a great desk chair which I used in order to use my computer and take advantage of the free internet.

The hotel includes free internet, free parking, and a free breakfast, which included several kinds of sausage, cheeses, cold cereal, eggs, bacon, juice, milk, bottled water, cakes, breads, rolls, jams, spreads, fresh fruit, canned fruit, and tomatoes. Upon request you can have the bacon made crispier, or get a cup of hot chocolate.

The staff was extremely friendly and helpful.

Driving around central Florence is illegal unless you live there or are staying at a central Florence hotel. However, this hotel turned out to be a great location from which to drive to Pisa, which has free parking lots near the Leaning Tower in the old city, or Lucca, and also from which to drive to various shopping malls in the area. It is also located very close to the Firenze Rifredi train station, from which there are trains every few minutes to the central Firenze SMN train station. The ride is around three to four minutes.

Although we didn't go there, I understand that there is free parking at the Piazza Michelangelo south of the river. If you drive there, be careful not to enter any streets marked with a white circle as being part of the ZTL, where you will be fined almost 100 Euros just for entering by mistake. The GPS will be of no help, so look for the signs. Other cars with permission will be entering, so it's not all that difficult to make a mistake.
I strongly advise against using the 23 bus from SMN to the hotel. Many of the busses take a detour which skips that stop altogether, a process which can be extremely confusing and frustrating. When you walk in the direction of the 23 bus stop, take the next left and you will arrive at the handicapped entrance to the Rifredi station within a few minutes. If you already have a train ticket, just validate it in one of the machines at the entrance, look at the electronic readouts in the tunnel, and pick the platform where the next train to Firenze will leave from, and the exact time it will leave. An easy way to obtain tickets in advance is to buy them at the SMN station, but that's only possible after you arrive there for the first time.

The 23 goes from near the hotel right to the SMN station, but it is so slow and crowded that the train is still a much better option.

The free fitness center looked good but since we didn't have an opportunity to make use of it, I'm not rating it.

We had dinner twice at the hotel's restaurant. The first time we ordered off of the special menu, and the second time off of the regular menu. In both cases the food was excellent, although at first we were put off by the practice I've only seen in Italy and Switzerland where every extra, such as vegetables, has to be ordered separately, and is charged extra for. Although the waitress insisted that we order bottled water, which I never do in the First World, on the grounds that the Florence water is not drinkable (absolutely not true), I simply told her that we were guests of the hotel (irrelevant, but it worked) so that would not be an issue, and she brought us an unending supply of delicious ice water from the tap.

What we did was to follow the GPS to drive to the main entrance to the Rifredi station (a surprisingly long distance from the handicapped entrance to the station which is only a 10 minute walk from the hotel), buy tickets to SMN either from the attendant or the automatic machines, and then use those tickets on subsequent days.

As there is a long line to get into the Uffizi Gallery, and the only way to avoid it would seem to be to show up right before it opens at 8:15, we took our one and only taxi ride in Florence. The hotel clerk punched our taxi request into a special device, which then printed out a ticket showing the name of the taxi company and how many minutes we'd have to wait until our taxi arrived at the entrance to the hotel (4 minutes). The driver put on the meter, and the entire ride for two people from the hotel to the Uffizi cost around 14 Euros, and took a little over 15 minutes.

We liked it so much there that at the end of our six night stay we asked the manager if he could extend it for an additional two nights, which he did for a price much better than the original price.

  • Stayed: September 2012, travelled as a couple
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2  Thank Daveed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2012

If you have your own transportation or thinking to travel around Firenze with public transportation, then this is the hotel for you.
The hotel is not in the center of Firenze but is new, very neat and clean, and also roomy.
Is a perfect business hotel.
Delicious breakfast. They don't have a lot of choices in room service but is acceptable, food was fine.

  • Stayed: September 2012, travelled on business
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1  Thank zyrajean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2012

The hotel is a relatively new hotel and is nice and large.
It has a big parking outside seperated from the street and even an underground garage.

The room was spacious and clean.
The towels and bed linen were even changed every day.

The staff was very friendly and really helpfull if you had a question or a remark.

The breakfast had a great variaty of food and drinks.

Despite being quiet modern we had some noise from neighboring rooms and a toilet that didn't work well.

Also the hotel is a bit far from the city center if you are planning to use it for a city trip hotel.
There is a bus, number 23, located at approx. 700m. And easy to use. Take your ticket from a tabaco store or a parking meter.

  • Stayed: September 2012, travelled with family
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Thank Helena V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2012

This hotel is in a strange complex that seems more akin to being in eastern europe. There are massive gates that require to be opened prior to entry, how strange.. Florence is not that bad! It is closely located to the Selex Elsag facility on Via Barsanti and this is one of the only plusses. The rooms are big and are very clean, however apart from that this hotel is devoid of everything. It has no character at all. The beds are so hard, it feels like prison. Sheets and furnishings are bare minimum, like the bathroom and toiletries supplied (had better in public toilets). The bar is never attended and takes 30 minutes for anyone to come as if it isnt expected to be used. However the personnel are very friendly and I would give them 5 stars..... It is very old fashioned and could do wiht being updated and made more comfortable.

Breakfast is not good, coffee is terrible, but at least you can get an expresso or a cappuccio from the waitered service. Orange juice is out of a bottle and sour, croissants are not fresh and are like the ones you buy in packs in the supermarket and the cooked breakfast..... well lets leave that out (as we dont expect good cooked breakfast in Italy).

Bus loads of Asian tourists come here and knowing what it is like in their country and the standard of hotels, I can only imagine what they think of this hotel. I would not recommend this hotel to anyone, unless very short trip and you need to go to Selex. Otherwise go elsewhere and be comfortable, life is too short to stay in hotels like this, the pricing is reasonable, but NOT compared to other hotels in Florence. It is about the same as a good 4 star. This hotel could only be afforded 2 stars for lack of everything.

I have now asked my work to book all future stays for me in the centre. I may pay more in taxis, but I would pay triple that NOT to stay in this hotel. It is a sad, lonely and underserviced hotel. No more to say.

Room Tip: If you smoke, try and get a room with a balcony on the lower levels, that way you can go outside wit...
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  • Stayed: February 2012, travelled on business
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1  Thank WorldwideTravellerRo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2012

The NILHOTEL is a relatively new 4-star hotel in the beautiful city of Florence.
It's adjacent to General Electric/Nuovo Pignone Company, hence very attractive to visitors doing business with this company.
It's also quite near to the airport.
Not far from the hotel there are several good restaurants and a COOP supermarket.
The hotel is modern with clean spacious rooms and good security and good breakfast buffet.
The only drawback is it lacks coffee/tea set which is normally provided as a standard these days in such rated hotels.

  • Stayed: August 2012, travelled on business
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Thank Abdulla E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nilhotel

Address: Via Eugenio Barsanti 27, 50127, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #188 of 410 Hotels in Florence
Price Range: £89 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nilhotel 4*
Number of rooms: 246
Official Description (provided by the hotel):
NILHOTEL was built in January 2009. It’s a modern 4 stars hotel with all facilities: meeting rooms, restaurant, American bar, garage and a private parking, high speed internet access, an internet point and the WI-FI connection in all the common areas. ... more   less 
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