Our 2-night stay with the hotel was ok and could have been better. The taxi from the Firenze SMN train station took about 10-15 mins to get to the hotel. The hotel’s white look was as advertised, from the walls to the furniture. The dining area looked great with its all white furnishings. It all went downhill when we checked in our room on the first floor. As soon as we entered, it smelled of fresh paint. TV service was supposed to include premium channels but the cable wire wasn’t even plugged into the cable box. I notified reception about it and I was told that they would contact a technician to have it looked at and installed. Needless to say, the tech never came so we were reduced to watching Italian shows with no English option. Mind you, our stays in Rome had premium cable service with English options so I found this off-putting. As we were about to go to sleep, the room suddenly reeked of cigarette smoke. We found this strange because the windows were closed and it seemed like it was coming from the air conditioning. I called reception and the guy comes into the room and tells me that he didn’t smell anything. I didn’t want to call the guy a liar because it was so evident that there was a smell. He kept telling us that it couldn’t be smoke because there is no smoking in the hotel. Thank you, Mr. Obvious. Suffice to say, our room situations left a bad taste in our mouths. Continental breakfast was just ok. I would think twice booking with the hotel again and recommending it to others. C rating.
- Official Description (provided by the hotel):
- Welcome to Home Florence Hotel, nice and cozy villa just by Florence downtown! White though apparently pure and simple is the color including all the other colors. When crossing crystal a white light beam turns out into a rainbow unveiling its hidden complexity. At Home Florence you can experience the same shy and composite sophistication. Modern design characterized by pure and perfect elements sweetly melts with the elegance of an historical Florentine palace. The result is an harmonious balance of lounges and decors where white with golden details is the predominant color.Home Florence is located along the Arno River in the very heart of Florence historical center, close by the main tourist attractions of the city such as Basilica di Santa Croce, Ponte Vecchio, Duomo di Santa Maria del Fiore and Uffizi Gallery. ... more less
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