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“Poor experience”
Review of The Style Florence

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The Style Florence
Ranked #130 of 310 Speciality Lodging in Florence
Singapore, Singapore
Level 5 Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Poor experience”
Reviewed 12 November 2013 via mobile

Without wifi in any hotel in this age, is criminal... we arrived to the room with a stench. The room is big but the stench and service really does not help with having a big europe size room. Breakfast is very average. It is a pity as this hotel has the potential to be a nice hotel with the nice interior and room size. But the software at the end is really what counts. Nothing can compensate poor service, stench and no wifi!!

Helpful?
1 Thank Cinderalah
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
CapoStruttura, Responsabile reception at The Style Florence, responded to this review, 15 January 2014
Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.

Christian Casati
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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628 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
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English first
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 November 2013 via mobile

we stayed here 2 nights, and i cant say anything bad about this hotel. renovated, nice large room, good breakfast , very nice staff.and with a train station just opposite. i highly recommend. in the bathroom there were robs and slippers, we had our towels and bed sheets changed each day, which wasn't really necessary but nice actually. i would definitely come back here again

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agnieszka1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapoStruttura, Responsabile reception at The Style Florence, responded to this review, 15 January 2014
Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.

Christian Casati
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Wylie, South Carolina
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2013

This hotel is a small boutique hotel, but it is very nice and in a good location. The staff is friendly and all rooms are complete suites. Our room had a bedroom, balcony, sitting room that could convert into a second bedroom, TONS of closet space and two full bathrooms. Our hotel room overlooked a busy street in Florence, but the noise was not bothersome. There was a nice bar in the hotel and we also had breakfast here--no complaints. I would recommend this hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapoStruttura, Responsabile reception at The Style Florence, responded to this review, 15 January 2014
Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.

Christian Casati
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 September 2013

I didn't find anything good about this hotel.
The wifi is very confusing with 10 diffrent links, that disconnect itself ever so often.
The room smells like sewage.
Most importantly there isn't a proper bed but a sofa bed, which is very uncomfortable, not an good idea for a good night sleep.
The stuff are rude.
Not privacy what so ever in the room as two rooms share one balcony, and seems unsafe.

Room Tip: Don't book this hotel!! Or any C-Chain hotels as you will be moved to this hotel.
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 222James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapoStruttura, Responsabile reception at The Style Florence, responded to this review, 15 January 2014
Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.

Christian Casati
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 3 Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 September 2013

We had reservations for Hotel Club, we told that due to maintenance problems we will be upgraded to this one. I was fearful at first, but this hotel was around the corner. Did not seem like an upgrade though and we found both hotels were connected through the inside and this one had a more modern decoration. The room we were given faced the terminal (not a great view). We didn't hear any noise from the outside as it had double doors in the room and bathroom. The room was rather small but pleasantly decorated and the bed was comfortable. The bathroom was huge in comparison, with a small Jacuzzi tub. There was also a small refrigerator
The only food we consumed at the hotel was the breakfast buffet. Although there was ample variety not all appealed to us, salads, fish, and canned fruit. The pastries were fresh though and there were two coffee machines that gave out nice coffee, hot chocolate.
We were never able to connect to the wireless internet at the room which was an inconvenience for us. We had to go to the lobby or meeting area on the second floor where it worked well.

Room Tip: If you don’t care for internet in your room, I would recommend this hotel because of its location.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapoStruttura, Responsabile reception at The Style Florence, responded to this review, 15 January 2014
Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.

Christian Casati
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
Level 5 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 September 2013

We had actually booked to stay at The Club Florence around the corner but were moved to this one when we arrived, not entirely sure why, the reception guy muttered something we didn't understand! It wasn't really a problem as it was just around the corner and actually looked much nicer from the outside. It turns out there are four hotels all connected so you could end up in any of them!

The hotel itself was fine. Nothing special. Just average. The room was fairly small but clean with a good shower room. The rest of the hotel was also very clean.

The breakfast room was difficult to find the first day with no clear instructions. This was a very strange room with fake palm trees, rocks and bright green and red lights! The breakfast was also very strange - it may appeal to some but we found the rice, peas and salty fish a particularly strange breakfast which seemed to be more like the previous nights leftovers! However there were cakes and pastries that were nice. The fruit would have been much more pleasant if it were fresh and not tinned.

The staff were not very personable, they would answer with one word answers and were not particularly helpful (this may have been a language barrier issue).

The location of the hotel is in walking distance to all the major sites so was a good base for all the culture we wanted to take in. However, being right next to the train station made it very noisy.

I would say this is a good base if you want something average. It was definitely not a 'wow' hotel

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tayler1884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapoStruttura, Responsabile reception at The Style Florence, responded to this review, 15 January 2014
Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.

Christian Casati
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level 5 Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 September 2013

Stayed here for one night on a work trip... My room was great, with a built in kitchen (I didn't need to use it) and a clean, spacious bathroom.

The best thing about the hotel is the proximity to the train station which made onwards travel SO easy!

One thing to note is that Google Maps tries to tell you that it's the other side of the train station if you search via the address; we ended up going round and round in circles for half an hour! Use the map on the hotel website for a more accurate guide to the location.

Stayed September 2013, travelled on business
Helpful?
Thank sofic88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapoStruttura, Responsabile reception at The Style Florence, responded to this review, 15 January 2014
Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.

Christian Casati
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Style Florence

Property: The Style Florence
Address: Piazza della Stazione 10, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #130 of 310 Speciality Lodging in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Style Florence 4*
Number of rooms: 39
Official Description (provided by the hotel):
Luxury and Refinement in Florence. A design where nothing is done by chance, from the main entrance to the rooms, everything is part of an emotional path. Our clear and bright spaces were created to let you in a world of total relax. We set especially on customers' care and hospitality for your total relax. The whole hotel has been conceived by studying our spaces to make a night by us an unforgettable experience, "thus being able to welcome particularly exigent and refined customers". ... more   less 
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Also Known As:
Waldorf Suite Firenze Florence

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