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“Mrs”
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Very good
4 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
Florence, Tuscany

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Jean B
Edinburgh, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Mrs”
Reviewed 21 May 2018 for a stay in May 2018

Pitti Terrace is a beautiful apartment, it had everything we needed, the roof top terrace has lovely views over the city.
The apartment is in a really nice area, central, walking distance to all the main areas of Florence.
There was a couple of minor things we pointed out, hopefully they will be addressed. Just one thing that might cause a problem to more mature guests, there is over 80 stairs to the top,
It didn't bother us and we are both in our 60's.Take it slow is worth it.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 May 2018
Thank you very much for the review, Jean!

We are glad you had a lovely stay in Florence, enjoyed the apartment and the amazing view if offers.

Come back anytime, it would be a pleasure to host you again.

Halldis team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
laurenewa...
Los Angeles, California
1 review
“Wonderful Rental...If you can check in”
Reviewed 6 July 2017 for a stay in June 2017

Let me begin by saying I would gladly give this property 5 stars if we had been able to check in on the day we were scheduled to arrive. The view from the deck was spectacular, the place was clean and the location was very convenient. Unfortunately, the check in process left us on the streets the night we arrived. Before arrival, we had coordinated by email with the rental agency and let them know when we would be arriving. They gave us a number to call when we arrived so that they could meet us for check in. We called when our plane landed and after a couple rings, the line went busy. We called 20+ more times and had multiple locals call as well, thinking the missed connection might be an issue with our international phones. After waiting over an hour at the property and being unable to reach anyone for check in, we were forced to find a last minute hotel on a Friday in the middle of peak season. In the morning we called again and were able to get through and check in to the property. After that, the stay was absolutely lovely. The issue came into play because they route the calls to different phones depending on who is doing check in duty that day. The night we checked in, the phones were not being routed properly, leaving us stranded without a place to stay. When we alerted the rental company, they told us they could only refund 10% of the nightly cost, even though we were out 100% of the cost after being unable to check in. So, extremely long story short, this is a beautiful property if you are able to check in, but there's a chance that they will not be available when you try to check in and will not refund you the cost if you need to book new lodging. So buyer beware, and if you're smart, have a back-up plan in place in case they don't answer their phones.

Your age range 25-34
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Jul 2017
Dear Lauren,
we are really sorry about the inconvenience that has occurred. Anyway we thank you for having let us know what you think about the service. Your feedback will help us to improve our service.
Best regards,
Halldis team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Вадим С
Moscow, Russia
1 review
“Magic terrace”
Reviewed 29 November 2016 for a stay in November 2016

Last floor of 5-storey building with access from the apartment to a big private terrace on the roof. All of Florence in front of you! Who wants to be alone with Florence - you are here!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Nov 2016
Dear Vadim,

Thank you very very much for your kind review! It has been a pleasure to have you as guest. Come back anytime!

Halldis Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
louisaand...
Dusseldorf, Germany
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great space, cleaning standards a little to be desired”
Reviewed 4 October 2016 for a stay in September 2016

Great sized apartment and terrace. Would easily accommodate a third person. The steps are hard work especially with suitcases, but hey its Florence and you have a roof terrace. Kitchen supplies a bit short i.e. 3 tea spoons, 2 mugs and there is no kettle (only a coffee machine), so if you are a tea drinker you have to boil water on the stove like the old days!! The negative was the state of the rug and seating area in the lounge, I'm not sure the last time the rug had been cleaned as there was a lot of hair and 'bits' in it from when we arrived. The rug needs to go!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The size of the rooms and terrace
Liked least: The cleaning standards in the lounge
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Oct 2016
Thank you very much for your review! It’s very important for us and we are glad to improve our apartments over and over. I really hope that you will come back sooner or later, we would be more than glad to welcome you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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