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“Amazing place to stay!”

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Ponte Vecchio Suites & SPA
Ranked #20 of 411 Hotels in Florence
Certificate of Excellence
Stamford, Connecticut
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing place to stay!”
Reviewed 5 April 2014 via mobile

The hotel is beautiful and in a great location, literally 500 yards from the ponte vecchio bridge. This means you are 10 mins max, in walking distance from the shops, sights, other bridges and monuments/sculptures. There are small cafés right next to the building that serves a nice breakfast and coffee as well as the best restaurant we ate at for our stay, which was 200 yards away. The customer service is outstanding, the staff can't do enough for you and always helped with suggestions for dinner or made calls for reservations and tours. The staff were brilliant and always friendly!
The rooms are gorgeous, clean and modern. Everything you would expect in 2014. You get a big screen tv with Sky satellite, a lot of room to unpack and store clothes and the bed was like sleeping on a cloud. Bathroom and showers are really nice, always worked and again give a very modern feel. The rooms are cleaned daily, very quickly and without issues. We felt at home every night we came in from a long day touring the area. Even the wifi was good! There is also a small gym and sauna that was ideal to use to run off the great food and wine you can't help but find in the local area. I would put this in my top 5 places I have stayed either in the US or the many places I have stayed in around the European big cities. I have already recommended the hotel to my family and friends and I will be staying here again when I return to Florence in the coming years. Exceptional place!

Stayed March 2014, travelled as a couple
Helpful?
Thank Antwilsh10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, 9 April 2014
Dear Antwilsh10,
Thank you for your amazing review. It is extremely gratifying to read you would put Ponte Vecchio Suites & Spa in your top 5 places you've stayed either in the US or in Europe. We're absolutely thrilled you felt at home and found the location, the suite, the spa, the workout room as well as the service to be outstanding.
It was truly our pleasure to have you as our guest and we sincerely appreciate your warm recommendation. Remember to tell your family and friends to enter the special code LOYAL, when booking a room on our website, to receive a discount.
We all look forward to welcoming you back upon your return to Florence.
All the best,
Fargion Micol - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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383 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
London, United Kingdom
Level 6 Contributor
305 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 2 April 2014

From outside it looks very ordinary but once you are inside you are happy to stay. The room was modern and roomy enough for 3-4 night stay. Double glazed windows so not very noisy. A/C worked when needed. No bathroom but the shower was strong. Comes with little electric cooker, fridge and a coffee machine. 2 TVs and the large double bed was very comfortable. It takes just 3-4 minutes walk into the main bridge of the river and there are numerous shops around this hotel. Across the road we parked our car for 48hrs and it came to reasonable 50 Euro.
I will use this hotel again!!

Room Tip: Excellent Hotel in central Firenze!!
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, 7 April 2014
Dear C T ,
Thank you very much for sharing your positive experience, I am so glad you were happy to stay with us and loved the quiet and spacious suite, our fantastic matrasses as well as the strong rain shower. Your comfort is our priority. We hope you'll have the opportunity to experience the Spa and workout room upon your next visit and eventually stay in a suite type that comes with a Jacuzzi bathtub.
We look forward to greeting you in the future. Should you be planning a return visit please do not hesitate to contact us to get assistance with your reservation. We'll make sure you get the best accommodation at the best rate.
Best regards,
Fargion Micol - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2014 via mobile

This hotel is small and intimate. The people that work here are very friendly and willing to help you do anything. The location is incredible as well- just around the corner from the Ponte Vecchio, but on a quiet side street. The room has a kitchen, living room, huge closet and nice bathroom with a jacuzzi tub! We look forward to staying here every time we come to Firenze!

Stayed April 2014
Helpful?
Thank Mecouto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, 7 April 2014
Dear Mecouto,
I am so pleased you enjoyed your stay so much that you look forward to staying at Ponte Vecchio Suites & Spa every time you come to Firenze! We are flattered to be your “perfect hotel”.
I am glad you liked the intimate atmosphere of this place and appreciated our friendly and knowledgeable staff who give local tips and insight to the guests. As you say, the location is incredible, all you need is within a few minutes walking distance and our suites were designed to be like a home away from home.
It was a pleasure to have you stay with us and we look forward to your next visit.
Warm regards,
Fargion Micol - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 March 2014 via mobile

We stayed in Florence for ten days; knew we wanted to be near the historical/tourist sites but not in the middle of everything. Ponte Vecchio Suites was very close, just a block off of the Ponte Vecchio, but once inside, we felt somewhat removed. Staying here felt much more like an apartment than a hotel. They have a very lean staff, just rotating concierges and one cleaning person. When you return late at night, the staff us all gone, and you let yourself in.
The staff was all very helpful. Tatiana, our favorite concierge/jack-of-all-trades, made our trip much more enjoyable than it might have been otherwise.
PVSS is close to some great eating, like Tratorria Bordino, and great shopping, like the Galleria d' Art PV, Umberto Chiappe (for men), Mandini Shoes, and Chelazzi. It's even an easy walk to Piazzali Michelangelo.
PVSS even has a small but very nice workout room.
When we return to Florence, we will definitely stay here.

Stayed March 2014, travelled as a couple
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, 7 April 2014
Dear Mike H,
Thank you for choosing Ponte Vecchio Suites & Spa for your stay in Florence and for taking the time to post your feedback. I'm happy to hear that your ten days' stay with us was made perfect by the central location, in close proximity to all the major sights but also to your favorite stores and restaurants, our beautiful spacious suites and our helpful staff. I will surely pass on your comments to Tatiana regarding her being your favorite concierge. We strive to offer a more personal service and help you get the most out of your stay.
I am so glad you mentioned our small but very nice workout room available to our guests free of charge. It is equipped with state-of-the-art Technogym™ equipment, a treadmill, the most up-to-date exercise bike and the “Kinesis”, perfect for muscle toning.
We look forward to welcoming you back!
Fargion Micol - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 March 2014

Our first time in florence. The location of these suites are right by the Ponte Vecchio and to walk over it (at nighttime with no tourists and everything closed) was a wonderful 1st night experience. The suites were clean and contemporary in design with all requirements met. The breakfast was nice and delivered at your chosen time with hot drink each morning. This was a great location and the staff were helpful. The coffee maker pods (if you want extra coffee) are 1 euro each. And the spa for 1 private hour is 60 euro. You book your slot if required. I would recommend a stay here and we were pleased with the facilities and location.
Thank you.

Stayed March 2014, travelled with family
Helpful?
2 Thank Sly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, 12 March 2014
Dear Sly
Thank you for recommending Ponte Vecchio Suites & Spa to other TripAdvisor readers and for this wonderful feedback! Your taking the time to write about your experience is highly appreciated.
We are delighted to read that you loved our suites, the breakfast served in the room, the central location in a very nice area with lovely shops and restaurants . We always try to do our best to make sure our guests have the best experience while staying with us and we are delighted to read that you truly enjoyed your stay.
Thank you again, and we look forward to welcoming you back in the near future for a longer stay than one night!
With our best regards
Fargion Micol - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southern California
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 March 2014

We came to Florence for the first time and stayed at the Ponte Vecchio Suites after reading many positive reviews on Trip Advisor. We enjoyed our stay immensely. We had a nice room which featured a bedroom as well as living room with small dining table. The property is close to everything...shopping, restaurants, over the bridge for museums, more shopping. Each morning we would start at the café across the quiet, quaint street. The coffee and crossiants were yummy. Off the see the city.....then back for a little rest and lunch which we might have purchased from one of the nearby delis. Later, back out to take in more sights, dinner or maybe gelato. Ponte Vecchio was a comfortable, clean, quiet, pleasant stay. Thanks to Larrissa, et al, for a great first time in Florence...hope to visit again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Poppl3s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, 12 March 2014
Dear Poppl3s
Thank you for sharing your experience and for recommending Ponte Vecchio Suites & Spa to those travelers looking for a perfect stay in Florence. I am glad that you enjoyed every minute of your stay, the spacious suite, breakfast and the central location, too.
For all your future bookings enter the special code LOYAL to receive a discount, or call us to find the most suitable option for you.
We look forward to welcoming you back!
Fargion Micol - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level 4 Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 February 2014

This place is perfect for a quick city break. All the sites are within walking distance situated on the south side of the river which is quieter but in a neighbourhood that is filled with character and good value cafes and restaurants. Having a fridge in the room was great for getting a few drinks and snacks from the supermarket. Although we were a bit disappointed not to have a bath in the suite the shower was huge and very satisfying! The bed was one of the most comfortable we have ever slept in and the staff on reception were excellent. They could not have been more helpful in welcoming us, advising us, booking restaurants etc.I highly recommend this place!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1973ClareP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, 12 March 2014
Dear 1973Clare
Thank you for choosing Ponte Vecchio Suites & Spa for your stay in Florence and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in our beautiful spacious suites and liked the hotels’ location in close proximity to the Ponte Vecchio Bridge, the Pitti Palace and the Uffizi Gallery. All staff has been informed about your compliment, and we remain at your disposal for any future request.
Remember, that as a guest, you are entitled to have a special discount on new reservation, just using the code “loyal” on our web site.
With our best regards
Fargion Micol - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ponte Vecchio Suites & SPA

Property: Ponte Vecchio Suites & SPA
Address: Via Dei Belfredelli 9, 50125, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Pitti
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #20 of 411 Hotels in Florence
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Ponte Vecchio Suites & SPA 5*
Number of rooms: 9
Official Description (provided by the hotel):
Ponte Vecchio Suites & Spa offers its exclusive hospitality in a modern residence opposite the medieval tower “Torre Dei Belfredelli” dating back to the 12th century. It is located in the ancient heart of the city, only 50 metres away from Florence’s most representative and picturesque sight, the Ponte Vecchio. Ponte Vecchio Suites & Spa welcomes you with the intimacy and privacy of your own apartment combined with all the comforts of a luxury hotel. ... more   less 
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