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“Spacious and modern”

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Ponte Vecchio Suites & SPA
Ranked #18 of 411 Hotels in Florence
Certificate of Excellence
Reviewed 28 June 2014

This was a lovely hotel, more of an apartment than a room, with separate living area, bathroom and bedroom. Little kitchenette and nespresso machine was great for relaxing in the evenings! After travelling around Europe and always having small hotel rooms (as is the European way) it was so nice to have lots of space in the rooms here.
The staff were so lovely, so welcoming and helpful, that it made our stay here very relaxing. We had breakfasts included, which were delievered to our room from the cafe next door.
The suites are in a great location, about a 2 minute walk from Ponte Vecchio bridge, and an easy walk though the main shopping strip to Il Duomo. We walked here from the train station too, about 20 minutes. Can highly recommend staying here, it was just lovely!

  • Stayed: May 2014, travelled as a couple
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Thank senorita08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded 5 July 2014

Dear senorita08,

Thank you for the glowing review and the high rating! We're glad to hear you enjoyed your stay with us and appreciated having a spacious suite with a kitchenette and nespresso machine.

Our staff are always happy to go out of their way to make a guest feel welcome. I am glad it didn't go unnoticed and will be sure to share your kind comments with the rest of the team.

We hope you'll have the opportunity to experience the Spa and Gym upon your next visit. Before booking Ponte Vecchio Suites & SPA become a fan on our Facebook page and get real-time updates on events and special deals.

With kind regards,
Fargion Micol – General Manager

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Reviews (396)
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156 - 162 of 396 reviews

Reviewed 17 June 2014

We stayed here for three nights in a suite. The room was spacious (separate bedroom, living area, and bathroom). It has a stove top, mini fridge, and cooking / eating utensils. This was a big plus, as a grocery store is about a block away and it helped us skip eating out for breakfast. Wood floors throughout. We were on the first floor, I was worried street noise would be a problem, but it wasn't, the street is dead at night. Bed was comfortable, and the AC was very good (different units for bedroom and living area). TV had some US news channels, but we didn't use it much. The staff was very nice and helpful. Only suggestions would be a wash cloth for us non euros (we forgot) and a little more shelf room in the bathroom. Other than that, was a nice place, would definitely recommend and stay here again.

Room Tip: Suite with a grocery store visit will let you skip some meal costs
  • Stayed: June 2014, travelled as a couple
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1  Thank SydH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded 19 June 2014

Dear SydH,

Thank you for sharing your experience with other travelers. We are glad you enjoyed your stay and appreciated having a spacious, quite and clean room with a kitchenette and a very good AC. We were also happy to read your positive feedback concerning our customer service. Your suggestion to add a wash cloth to our bathroom amenities and more shelf room has been noted.

We look forward to seeing you at Ponte Vecchio Suites & SPA again soon!
Kind regards,
Fargion Micol –General Manager

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Reviewed 15 June 2014

My wife and I have traveled and lived throughout Europe for many years and had the pleasure of staying at the Ponte Vecchio Suites and Spa last week for two nights. The accommodations were perfect. Very clean, very comfortable American king sized bed, nice amenities, wonderful location and just very helpful, kind and friendly staff from beginning to end. We would highly recommend.

  • Stayed: May 2014, travelled as a couple
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Thank HHH2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded 19 June 2014

Dear HHH2013,

Thank you for your kind review. We really appreciate your comments. We are glad we could “wow” you with our location, accommodations, cleanliness, service and amenities. Thank you for recommending Ponte Vecchio Suites & SPA.

We look forward to greeting you in the future.
Best regards,
Fargion Micol –General Manager

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Reviewed 15 June 2014

Ponte Vecchio Suites & Spa is a hidden gem. Our stay this time has been as good as the last. The suites are suitably furnished and the bed and linens are cozy and comfortable. Our 10 days stay was truly enjoyable and now we are happy to consider it our home in Florence. It's a perfect location just 2 minutes off the Ponte Vecchio and around the corner from some wonderful restaurants. But not to be forgotten is the icing on the cake, Tatiana, her infectious laughter, willingness to help and conversations make you feel right at home. We cannot sing enough praises for her. She is the real deal and will definitely go out of her way to assist. Each property should definitely have a Tatiana.

Stayed: June 2014, travelled as a couple
Thank Pollynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded 19 June 2014

Dear Pollynne,

Thank you for taking the time to post a review of your recent stay with us. The highest compliment we can get is a repeat guest, so thank you for choosing to stay with us again!

I was delighted to read Ponte Vecchio Suites & SPA has become your home in Florence, how much you enjoyed your stay and how highly you thought of our hotel and services. I shall pass on your kind words to Tatiana personally. We are lucky to have her.

We look very much forward to your next stay.
Warm regards,
Fargion Micol –General Manager

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Reviewed 10 June 2014

A combination hotel/apartment on the oltrarno side right near the Ponte Vecchio. Perfect location, lots of space in the rooms, kitchenette, breakfast in your room, helpful staff, great restaurants and shops right outside your door, parking garage across the street. Half the price of what we paid for in Rome with twice the square footage.What more could you ask for?! Only one snafu and not sure whose fault. We asked for reservations at Sostanaza and were confirmed by the hotel but when we got there they had no record of our reservation, nor we're they, Sostanza,interested in helping us figure it out. The hotel didn't feel too badly either when we told them of the situation.

  • Stayed: June 2014, travelled as a couple
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Thank Luv2travel36461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded 19 June 2014

Dear Luv2travel36461

Thank you for taking the time to review your most recent stay with us at Ponte Vecchio Suites & SPA. We appreciate it when our guests share their experiences. You called out some excellent features of the hotel: the location in the charming lively Oltarno area right next to the Old Bridge (Ponte Vecchio), our spacious suites, helpful staff and the possibility to park right next door. We are glad you enjoyed your stay with us and found everything to your satisfaction.

We are very sorry that the restaurant you mention did not have your confirmation. Thank you for bringing the matter to our attention. We will do everything we can to make sure the problem doesn’t happen again. We are really sorry for your disappointment and would like to apologize for the inconvenience.

I hope that we have a chance to welcome you back to the hotel soon!
Sincerely,
Fargion Micol –General Manager

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Reviewed 9 June 2014

My husband and I stayed for 3 nights for our first anniversary in early June. The staff was so kind and even wished us a happy anniversary. We were close to anything we wanted to see but at the same time I didn't feel as surrounded by other tourists as I would have had we stayed right by Santa novella or the duomo. And it was still only a walk of max 15 minutes to Santa novella. I don't have much more to say except it couldn't have been more lovely! Would definitely stay again and already recommended it to a friend seeing Italy in a week.

  • Stayed: June 2014
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Thank KariGrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded 17 June 2014

Dear KariGrant,
Thank you for taking the time to write such a lovely review. We make every effort to ensure our guests enjoy their stay, so it is great to hear you and your husband had a nice time staying with us for your special occasion. The highest compliment we can receive is a repeat guest who recommends Ponte Vecchio Suites & SPA to a friend. For all your future bookings visit our website and enter the special code LOYAL to receive a discount.

Regarding the location, the hotel is located in the Oltrarno area which is loved and frequented by locals, that is why you felt a different atmosphere than when visiting the more touristy places in Florence near the train station or the Duomo.

We are happy to hear we will be seeing you again on your next trip.
Warm regards,
Fargion Micol –General Manager

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Reviewed 6 June 2014

Ponte Vecchio is situated in a fantastic location surrounded by many restaurants walking distance to many attractions the train station is less than 20 minutes walk the rooms are very spacious and the bed very comfortable the staff are very friendly and helpful it has free WiFi we would recommend it to everyone and definitely stay again

  • Stayed: June 2014, travelled as a couple
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Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded 17 June 2014

Dear Stephen B,

Thank you for taking the time to post a positive feedback of your recent stay with us and for sharing your travel tips. We have the privilege of having a great location, only a short walk to all the major sights, restaurants, bars and shops. It is great to hear you found our rooms spacious, with comfortable beds, and that you enjoyed having free Wi-Fi. I will definitely share your compliments with the team. Thank you!

We are delighted that you enjoyed your break with us at the Ponte Vecchio Suites & SPA and look forward to welcoming you back next time you are in Florence.

Best regards,
Fargion Micol –General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ponte Vecchio Suites & SPA

Address: Via Dei Belfredelli 9, 50125, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Pitti
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #18 of 411 Hotels in Florence
Price Range: £129 - £307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ponte Vecchio Suites & SPA 5*
Number of rooms: 9
Official Description (provided by the hotel):
Ponte Vecchio Suites & Spa offers its exclusive hospitality in a modern residence opposite the medieval tower “Torre Dei Belfredelli” dating back to the 12th century. It is located in the ancient heart of the city, only 50 metres away from Florence’s most representative and picturesque sight, the Ponte Vecchio. Ponte Vecchio Suites & Spa welcomes you with the intimacy and privacy of your own apartment combined with all the comforts of a luxury hotel. ... more   less 
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