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Reviewed 3 July 2017 via mobile

Allowed us to get away from the commotion of the city with beautiful views and to escape the hell that was St Regis after a rave/club type party went from midnight to 7am. Highly recommend Il Salvatino with a great garden room suite which was one of the most relaxing we stayed in and service was gracious and warm on any requests and one of the top massages in a while. A great way to do Florence

Date of stay: July 2017
Trip type: Travelled solo
Thank 32worldtravel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IlSalviatinoHotel, Direttore vendite at Il Salviatino, responded to this reviewResponded 5 July 2017

Dear 32worldtravel, thank you for your kind review!
We are really glad that you appreciated our property and enjoyed your stay with us.
We really hope to have the chance of welcoming you back soon!
Silvia Manganaro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017

Il Salviatino is nothing less than a slice of heaven. It is truly a five star experience! Located on a hill just outside of the busy center of Florence, you realize that you have arrived somewhere special when you pull up to the private security gate. Once through the gate, you wind your way up a tree-lined road that leads you to a beautiful Italian villa. The staff is outside to greet you, offer a glass of Proseco, and a tour of the property. The view from the terrace and gardens is breathtaking. The rooms are exquisite and reflect great attention to detail -- live orchids, generous amenities, comfy beds and plush pillows. The staff knows you by name and goes out of their way to make tour and transportation arrangements as requested. The complimentary breakfast is plentiful (basically, anything you can think of) and beautifully presented. We loved our stay at Il Salviatino and can recommend it with great enthusiasm!

Date of stay: June 2017
Thank meadfeld
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IlSalviatinoHotel, Direttore vendite at Il Salviatino, responded to this reviewResponded 5 July 2017

Dear Meadfeld, thank you for your wonderful comments and kind words on your stay with us. We are very glad you appreciated the hotel facilities as well the services received.
We look forward to welcoming you again soon.
Silvia Manganaro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2017 via mobile

Il Salviatino is a great italian Villa. However, their service is still not yet up to the standard of 5 stars in my opinion. Especially for their meal service. In the morning make sure that you come very early for breakfast otherwise when it gets crowded it'll take you around 1-2hrs to finish.

Their selection of breakfast could be so much improved. Especially the communication with customers regarding how long for the egg to be done. We were not informed that they were providing egg selections. We found it because we saw other customers after we have been sitting for 30 mins.

The food was not consistent. During dinner time we had a great experience with the Iberico Pork which was really good and their special order of Spaghetti Aglio Olio was perfect in every way. While we order the Spaghetti Aglio Olio again for breakfast, it came bland and totally different than what we had.

Their service ambassador could too be enhanced. We were asking for a scale and waited for 20 minutes for it. Make another call and was told that their colleague has already went to deliver. After another 10 minutes they called again only to realize that their scale was broken. We waited 30 minutes only to be told that their scale was broken.

This was indeed disappointing experience as we personally chose this place for our honeymoon. However, we could see that they are trying. But still, not to the standard of FS, MO and other in same level.

I'd suggest it for the experience but not to return.

Date of stay: July 2017
Trip type: Travelled as a couple
Thank keete7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IlSalviatinoHotel, Direttore vendite at Il Salviatino, responded to this reviewResponded 3 July 2017

Buongiorno Keete7 and thank you for having taken the time to write your detailed notes concerning your recent stay with us. Your concerns will be brought to the attention of all head of departments during our meeting this week and we will make sure to have all subjects dealt with very soon. We do hope we will have the opportunity of welcoming you again so that you’ll experience first-hand the results of the changes the new management is bringing to the property. Once again thank you for your time and arrivederci!
Silvia Manganaro

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Reviewed 26 June 2017 via mobile

Beautiful mansion. Great facilities, beautiful pool surrounded by amazing greenery. Sensational view of Florence. Truly wonderful happy friendly helpful staff. Great free transport service into town each day on the hour. Breakfast was lovely and Saturday night live music with dinner on the terrace is fabulous. Really impressive all round. Looking forward to going back perhaps for a romantic trip. Suitable for couples, fruebds or families.

Date of stay: June 2017
Trip type: Travelled with family
Thank CMC1984
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IlSalviatinoHotel, Direttore vendite at Il Salviatino, responded to this reviewResponded 5 July 2017

Dear CMC1984, thank you for your kind and detailed review!
We are really glad that you appreciated our property and enjoyed the views over Florence and the services. We really hope to have the chance of welcoming you back soon!
Silvia Manganaro

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Reviewed 13 June 2017

From the moment we arrived, we were transported to another world! The staff, the property, the food, the rooms ~ every. single. detail. is perfection! I could lose myself in the library for days, and the rooms are so incredibly comfortable and well-appointed that I never wanted to leave them. Although, once I did pry myself from the luxurious accommodations, I was in heaven in every part of the property. Our daughter loved the pool, and the location is incredible! Only a few minutes from Florence city center! If I could move in, I would in a heartbeat. Dream stay!

Date of stay: July 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
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1  Thank melissam3300
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IlSalviatinoHotel, Direttore vendite at Il Salviatino, responded to this reviewResponded 14 June 2017

Dear Melissa,
Thank you very much for posting your lovely review. It is always very rewarding to know that you enjoyed your stay. I am glad you appreciated all the hotel facilities as well the services received. We look forward to welcoming you back again in the very near future.
Best regards,
Silvia Manganaro

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