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“Brilliant stay plus stupendous service including last-minute Uffizi tickets”

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Golden Tower Hotel & Spa
Ranked #16 of 412 Hotels in Florence
Certificate of Excellence
Texas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Brilliant stay plus stupendous service including last-minute Uffizi tickets”
Reviewed 12 August 2011

We arrived in Florence at 11 am to stay one night only on our way from Venice to Rome. We messed around and did not get our reservations to the Uffizi gallery which showed to be sold out on the internet. When we arrived early at the hotel, the staff immediately took charge storing our bags and working the phones to get us tickets. Within 20 minutes they gave us a reservation voucher to the Uffizi - incredible service!

They mapped out a quick-hit visit plan for Florence including the best sights and places to eat. Gave us a tour of their new hotel. Arranged our return taxi service and just did everything you expect a top-notch hotel to do.

The hotel rooms are very nice (we stayed in Deluxe rooms) and the hotel is located in a great place. A 10 minute walk from the hotel to the Duomo, Uffizi and the Accademia. Another five minutes gets you to the Medici palace. When we return to Florence, we will definitely stay here again.

Stayed August 2011, travelled with family
Helpful?
1 Thank jhague124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 16 August 2011
Dear lhague,
Thank you so much for your comment.
We try to render easyer the visit in Florence, in other words more plesant!!
We hope to welcome back in the near future,
thanks again,
antonio pellegrino - manager
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Cincinnati
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 August 2011

My husband & I stayed at The Golden Tower & had a fabulous experience. We were treated like royalty. Our time there has left an impression that I'll never forget. The room was absolute perfection from the quality of the materials used in the construction of the hotel itself down to the quality of the linens & toiletries. The staff was friendly & approachable, making our stay both relaxing & enjoyable. I wouldn't have changed a thing- it was magical.

  • Stayed September 2010, travelled as a couple
    • Value
    • Sleep Quality
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    • Service
Helpful?
2 Thank rachel80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antpell, Direttore at Golden Tower Hotel & Spa, responded to this review, 12 August 2011
Dear rachel80,
We thank you so much for your positive comment and really hope to welcomeing you back to the Golden Tower.
All our best regards,
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haymarket, Virginia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2011

My husband chose this hotel for our 3 night honeymoon stay in Florence based on all of the wonderful reviews! To begin, Yanni and Elisa from the front desk were so great! They were warm, friendly, and helpful. They gave great dinner recommendations and made reservations for us telling the restaurants it was our honeymoon. The room was clean, beautiful, and romantic with the taste of Florence included in the furniture and style. The large TV was a nice addition, along with the variety of tv channels and programs in various languages. We loved the robes and slippers and welcome gifts! The included mini bar was a huge treat. It was so nice having water, juice, soda and beers available throughout the day to take with us during our tours of the city. The included breakfast was so delicious and a great way to start off the day. The ladies who worked to serve coffee and add foods were very kind too! My favorite part of the hotel was the SPA. My husband and I enjoyed spending a couple hours each day in the jacuzzi. It was quiet, romantic, and had many amenities--the showers, sauna and steam room were great!!! Next time we're in Florence we will definitely stay at Golden Tower! (Wonderful location TOO!!!) You should open a hotel in Rome too. :)

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Love2teach02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2011

It has been a totally surprisingly wonderful experience with Golden Tower. My family and I stayed for 4 nights in Florence and we had absolutely great time at the hotel. My great experience started from the moment when I made the booking with great help from Mr Yanni and Ms Elisa. When we arrived, we found the hotel very new, clean, and with style (classy but modern). The room is very tidy and spacious (with big twin beds) and the bathroom is also very big and clean. We had the best breakfast (free of charge and with champagne and high quality food selection !) in the very nice restaurant with enjoyable environment. The minibar and the spa is also free which is great for value ! Location of hotel is excellent at the higher end (and quiet area) but within walking distance from every key areas in Florence (railway station, shops, and tourist sites). And most important of all, everyone in the hotel, the Manager, all the receptionists, the lady in-charge of restaurant, housekeeping etc, are all professional, friendly, helpful and enthusiastic. Wonderful service, wonderful location, wonderful breakfast, wonderful people all giving us a wonderful stay. Absoutely great for value.
Highly recommended and just hope that Golden Tower will open more hotels in other parts of the world outside Italy as surely I would love to stay with this hotel.
Thank you for the great service. We really love it and had a great time.
Chan from Hong Kong

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank VykChan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antpell, Direttore at Golden Tower Hotel & Spa, responded to this review, 10 August 2011
Dear VykChan,
Thank you so much for your beautiful comment, it gives us a great pleasure because all of us really believe in our job and your words demostrate it.
We wish you and all your family all our best,
antonio pellegrino - manager
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nyc
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 August 2011

Our stay here was delightful. Breakfast was great. Hotel staff was extremely helpful and had good suggestions for activities and restaurants. Rooms were deluxe!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank memijamc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antpell, Direttore at Golden Tower Hotel & Spa, responded to this review, 9 August 2011
Dear memijamc,
thank you very much for your comment we are very delighted to know you enjoyed staying at Golden Tower Hotel. Hope to welcome back soon,
all our best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 August 2011

We were spoiled in the best hotel in Florence and the best room in the hotel. Beautiful hotel with very friendly and helpful staff and an excellent breakfast buffet. We were thrilled with every detail of this hotel. We also loved the restaurants they recommended

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank tpmack2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delft, The Netherlands
1 review
Reviewed 1 August 2011

This is an amazingly beautiful hotel in the heart of Florence. Hotel front, lobby and dining room are all beautiful, as was our room. The room was incredibly clean, the bed was amazing, shower was great. Nice amenities in the bathroom and complementary drinks from minibar. We used the spa for almost and hour and a half around 5-6pm, and were all alone. We felt like kings! When we came back after dinner in the evening, we found cookies and a lullaby on our bed. Breakfast was really good, continental style but with an obvious Italian touch. I'd recommended it to everyone!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Markdrost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antpell, Direttore at Golden Tower Hotel & Spa, responded to this review, 2 August 2011
Dear Markdrost,
first of all, thank you very much for your comment.
We are so happy when our Guests enjoyed their visit in our beautiful City and contribute to this, make us feel very proud of our job.
Thank you and hope to welcome back,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tower Hotel & Spa

Property: Golden Tower Hotel & Spa
Address: Piazza Degli Strozzi 11r, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#13 Luxury Hotel in Florence
#32 Family Hotel in Florence
#36 Business Hotel in Florence
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Hotels.com, Agoda, ACCOR, Ebookers and HotelQuickly so you can book your Golden Tower Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Golden Hotel Florence

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