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“Hotel Golden Tower Florence”

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Golden Tower Hotel & Spa
Ranked #16 of 412 Hotels in Florence
Certificate of Excellence
Melbourne, Australia
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Hotel Golden Tower Florence”
Reviewed 26 September 2011

The hotel is in a very central location close to and within easy walking distance to the major tourist attractions in Florence. You would be hard pressed to find a more convieniently located hotel in terms of access to the major tourist attractions. The reception staff are very friendly and professional. The rooms are clean, large and spacious with marble bathrooms and very well appointed with luxury hair products etc. A nice feature is that we were able to access the mini bar for free and also access the excellent spa facilities also for free provided you booked a superior room. The spa was a great feature coming back to the hotel after walking seeing the sights during the day. The breakfast is also excellent and was included in the tarrif. This hotel is highly recommended.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raymondwilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 27 September 2011
Dear raymondwilk,
we thank you for your comment and for your wonderful words. There is nothing to add, you have been very detailed. We are very glad you enjoyed your stay in Florence and with us!
Hope to weclome you back in the very near future,
all our best regards
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Belgie
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 September 2011

We stay in Florence many times per year for business and because of a wedding in our normall Hotel we have booked this Hotel.
For us never again
We rate this as a 4 star Hotel with the service of a b&b.
The rooms don't look by far like the room on the website.
We had to stay in a room were you had to step down 1 meter in a sort of box to take a shower and I could not stand straigt because the ceeling was 1.80 high.
Not only dangerous but not nice to do.
When we asked for a new room with normall shower the lady from reception went on an on about how much she likes the room and that we are lucky people that we can sleep in there hotel????!!
Lesson 1 in a hotel never go in to "Discussions " with your guests.....
We dont care if she likes the room! we did not , and thats our opinion... ( we pay for it not her)
Breakfast is very poor and in my opinion 3 star basic ie. old bread and croissants and very moody staff again.
They also wanted to charge 6.00 euro for 1 egg ??? madness with the price per night for a room.
We will never o back here, overprised and moody staff and you have to act like a circus acrobat to go in to the shower...
And on top of that a receptionist that is going in to heavy discussions!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
9 Thank Christiaan111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2011

We stayed in Florence for 6 nights in August 2011. The Golden Tower is in a great location with very easy access to all the main sights of the city and only a short walk from the railway and bus station. The front of house staff all spoke perfect English and the hotel as clean as any we have stayed in. The continental breakfast was first class and staff extremely courteous and helpful. We would definately return to the Golden Tower if we ever went back to Florence. Top tip 1. The roof garden-bar at the Hotel Continental, which is open to the public (on the Florence side, next to the Ponte Vecchio) is well worth a visit, particularly at night. This overlooks the city and is simply a lovely outside location in which to enjoy a glass of wine. Top tip 2 when travelling on the bus or train (once you have purchased a ticket) make sure you get it validated in a machine on the bus or at a validating machine on the platform before boarding the train. Unvalidated tickets seem to be a source of irritation to the travel staff and leave you open to a fine.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank QueenSandarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 23 September 2011
Dear QueenSandarina,
We thank you so much for your comment. We try every day and with every guest to render more pleasant possible his stay with us and sometimes we succeed..... ;-)
We really hope to welcome back.
All our best regards,
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2011

We're a Spanish family and we've been in Florence for four nights.

The location is excellent, the facilities are very good and all of them are accessible for disabled except for the spa (which could get better). The Junior Suite in which I've been with my brothers was a duplex very cosy and totally equipped, with one bathroom in each floor.

It is possible to ask for celiac diet and it is always varied. The staff is really nice. Another thing which could be improved is the quantity and variety of breakfast served in room but, without question, we strongly recommend Golden Tower Hotel to everyone.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mery_c5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 12 September 2011
Dear mery_c5,
Thank you very much for your comment. As you said, we always try to render the stay of our Guests more pleasant possible, meeting their needs in alla aspects!
Hoping to welcome back soon,
all our best regards,
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
Level 6 Contributor
169 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 1 September 2011

My husband and I stayed at the Golden Tower Hotel last week for 3 nights with our two teenage sons. Our check-in was lovely and speedy and our room was ready early. It was a perfect location and we never took a taxi anywhere except to the train when we arrived and departed. We had the family suite which I believe was called the Leonardo. The rooms were elegant, chic and clean. The bathrooms were very modern and the shower was amazing. The AC worked and was soundless and the area was quiet at night. The front desk recommended a few local places for dinner and they were all great. The front desk staff was young and really nice and helpful. The English lady who ran the breakfast was great. She remembered how we took our coffee and brought it to us without us saying a word. The rooms are beautifully appointed and the bed was very comfortable. The hotel is a gem!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Zach84Jake62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 7 September 2011
Dear Zach84Jake62,
Thank you for your detailed comment. Yes, so we are. We are glad you had a great time in Florence and with us, of course.
We look forward to seeing you in the near future,
all our best regards,
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
baltimore
Level 5 Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 September 2011

The Golden Tower Hotel was the best hotel experience I have had in a long time. The hotel itself is clean and modern. Out bathroom was spacious and very up to date. The breakfast was great, everything was fresh. All the staff was so nice and accommodating. The location was perfect and walkable to every site in the city and to restaurants. I highly recommend this hotel!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank roseguinea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 7 September 2011
Dear roseguinea,
we thank you very much for your wonderful words. We are so happy you had a wonderful time with us. We are so proud to have been you best hotel experience!
Hope to welcome back soon,
all our best regards,
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paradise Valley, Arizona
Level 6 Contributor
117 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 25 August 2011

My wife and I stayed on our honeymoon trip. The property is in a perfect location within Florence - walking distance to just about everything. We were upgraded to a suite which was a very nice and appreciated perk.

Rooms -- Very comfortable with good amenities. Our room had a living room and a very comfortable loft bedroom upstairs.

Staff -- The staff is very knowledgeable, helpful and speaks perfect English.

Location -- Couldn't be better

Business services -- Wireless internet was free throughout our stay and worked very well from all parts of the room.

Overall, very good experience - friendly and helpful staff, nice rooms, excellent location.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jesse S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Tower Hotel & Spa

Property: Golden Tower Hotel & Spa
Address: Piazza Degli Strozzi 11r, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#13 Luxury Hotel in Florence
#32 Family Hotel in Florence
#36 Business Hotel in Florence
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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