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Golden Tower Hotel & Spa
Ranked #14 of 421 Hotels in Florence
Certificate of Excellence
Abu Dhabi
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best of the best....”
Reviewed 23 October 2011

If I once loved Florence , I love it more cause of the Golden Tower Hotel.  So here's my story of how I fell in love.....

I arrived with my husband on the 18 th Of Sep, and upon our arrival my husband showed the reservation paper and to our great shock the staff pointed out that our reservation was made for the previous month (august) and not the current month (September).  It was a mistake from our part !! I stared at my husband with horror feeling like a homeless tourist, and all of the sudden a super hero came to our rescue, MARCO..... 
Uttering those magic words....let me see what can I do or something like that.  He was clicking and checking and he said I can offer you a junior suite for two nights and then a deluxe room for the rest two nights as we were staying for 4 nights.  We were extremely relieved and happy cause we knew the hotel was fully booked.

All the staff were professional and friendly very welcoming and provided us with the best places to dine. 

The hotel itself has a fantastic location, and I loved the idea of how you feel when you enter the hotel and exit it is like so isolated and yet it is in the center of it all.  The room was so spacious and Super clean, and we were welcomed with delicious Cocktail drinks.

The breakfast area is nice and cozy there were nice food variations.

I can't wait to go back and experience it all over again....

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
2 Thank ahmadm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 24 October 2011
Dear ahmadm,
Thank you so much for your comment.
To be sincere, I remember that and am so happy we have been able to accomodate you anyway, finding the best appropriate solution.
We hope to welcome back to the Golden Tower very soon.
All our best regards,
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (152)
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English first
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2011

The Golden Tower was the nicest of all the hotels I stayed in Italy. It was very modern, clean, friendly staff who ALL spoke rather good English. Anytime we needed anything they offered to call for us about reservations/tours/information. It was very relaxing! You won't be disappointed!

  • Stayed October 2011
    • Value
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    • Rooms
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Helpful?
2 Thank jwelches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 24 October 2011
Dear Jwelcjes,
We thank you very much for your comment and we are very happy we have been your "nicest" hotel in Italy.
What we simply do is to render more plesant possible the stay of our Guest, that's all.
We hope to welcoming you back in the next future, meanwhile we remain with
all our best regards,
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 October 2011

My wife and I stayed eight nights, checking out October 8, 2011. We had a great stay. The room was spacious and well appointed with an all-important comfortable bed and powerful shower. The common areas were inviting. The breakfast (included) was bountiful and delicious. The staff was at once professional and approachable. They attended expeditiously to our every request. Moreover, their recommendations were spot on. The location is ideal, just down from the Palazzo Stozzi. I recommend it without qualification.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Tar23tuffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 12 October 2011
Dear Tar23tuffe,
Thank you very much for your positive review. We are more than happy hearing that your LONG STAY with us was a GREAT EXPERIENCE!!!.
All of us believe in our Job and we try to do it the best possible to satisfy our Guest's needs.
Thanks again!!
Best Regards,
antonio pellegrino - manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2011

We have been for 5 days in Florence, hotel Golden Tulip. It was a wonderfull experience, the wright value for money for a 5 stars hotels, the room was big, very nice and very clean. (and we choose the classic room). For sure, we are planning to return to Florence as is one of the most amazing cities in Italy and we will stay at Golden Tulip again!
Great location , amazing restaurants around it, we enjoy every moment of our staying!

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
2 Thank Rodica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 11 October 2011
Dear Rodica P,
thank you for your review!! We are very happy your stay in Florence and at Golden Tower Hotel has been "wonderful experience". We add, it has to be repeated !!!
So, we look forward to welcoming back to our hotel......
all our best regards,
antonio pellegrino - manager

P.S.
The exact name is Golden Tower not Golden Tulip..... ;-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 8 October 2011

My son and I spent 5 nights here and loved the experience. The location is excellent-like being in the center of Rodeo Drive. Every high end store you could dream of shopping at is within a couple of minutes of the hotel. The highlights of a trip to Firenze, like the Duomo, the Uffizi, the Pitti Palace, and the Ponte Vecchio are all within easy walking distance. The hotel is beautiful with large, modern rooms and great bathrooms. The beds are very comfortable. The breakfast is excellent with tons of selections including eggs, bacon, fruits, breads, even desserts. The service is terrific. The front desk is super helpful and were able to get us into our room many hours before check in time and for the few minutes we did wait they were offering us breakfast. The staff in the restaurant are great too. An important point for me is WiFi and it was very good here. The deluxe rooms are not much more than the standard room and include SPA access and unlimited mini bar raiding. My son more than made up for the price difference with his mini bar usage. The spa area is lovely with sauna, steam room and jacuzzi. You can even get a massage or facial at a reasonable price and I very much enjoyed my massage. All in all a great little luxury break for us during several months of being on the road. I highly recommend a visit to the Golden Tower.

Room Tip: Go for the deluxe room-all the extras more than compensate for the price difference and really isn...
See more room tips
  • Stayed October 2011, travelled with family
    • Value
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Helpful?
2 Thank susanono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 11 October 2011
Dear Susanono,
Thank you sdo much for your comment. Very detailed!! There is nothing to add. We only hope to welcome back to the Golden Tower Hotel.
In the meantime , we remain with all our best regards,
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2011

The hotel is in a very central location close to and within easy walking distance to the major tourist attractions in Florence. You would be hard pressed to find a more convieniently located hotel in terms of access to the major tourist attractions. The reception staff are very friendly and professional. The rooms are clean, large and spacious with marble bathrooms and very well appointed with luxury hair products etc. A nice feature is that we were able to access the mini bar for free and also access the excellent spa facilities also for free provided you booked a superior room. The spa was a great feature coming back to the hotel after walking seeing the sights during the day. The breakfast is also excellent and was included in the tarrif. This hotel is highly recommended.

  • Stayed September 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank raymondwilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 27 September 2011
Dear raymondwilk,
we thank you for your comment and for your wonderful words. There is nothing to add, you have been very detailed. We are very glad you enjoyed your stay in Florence and with us!
Hope to weclome you back in the very near future,
all our best regards
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgie
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 September 2011

We stay in Florence many times per year for business and because of a wedding in our normall Hotel we have booked this Hotel.
For us never again
We rate this as a 4 star Hotel with the service of a b&b.
The rooms don't look by far like the room on the website.
We had to stay in a room were you had to step down 1 meter in a sort of box to take a shower and I could not stand straigt because the ceeling was 1.80 high.
Not only dangerous but not nice to do.
When we asked for a new room with normall shower the lady from reception went on an on about how much she likes the room and that we are lucky people that we can sleep in there hotel????!!
Lesson 1 in a hotel never go in to "Discussions " with your guests.....
We dont care if she likes the room! we did not , and thats our opinion... ( we pay for it not her)
Breakfast is very poor and in my opinion 3 star basic ie. old bread and croissants and very moody staff again.
They also wanted to charge 6.00 euro for 1 egg ??? madness with the price per night for a room.
We will never o back here, overprised and moody staff and you have to act like a circus acrobat to go in to the shower...
And on top of that a receptionist that is going in to heavy discussions!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Christiaan111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Tower Hotel & Spa

Property: Golden Tower Hotel & Spa
Address: Piazza Degli Strozzi 11r, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
#32 Family Hotel in Florence
#36 Business Hotel in Florence
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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