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“Happy, positive staff, great location”

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Golden Tower Hotel & Spa
Ranked #14 of 421 Hotels in Florence
Certificate of Excellence
Istanbul, Turkey
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Happy, positive staff, great location”
Reviewed 20 December 2011

The 4 young people at the front desk (Angela, Yanni, Marco and Elisa) made our stay a joy. They helped us with restaurant reservations, airport pickup and a day-trip to Pisa. They were all always pleasant, always with a nice, warm smile. They also helped us change our room without hassle when it emerged that the our first room had a window between the bathroom and the bedroom, which we didn't much care for.

Breakfast buffet was not huge but very sufficient. The staff there were also extremely helpful. One morning as we were leaving after breakfast, the nice lady in charge there offered us an aperitif to get the day going on a happy note.

There was a mac in the lobby available for guests' use free of charge along with a printer and these were mostly available.

The location of the hotel is fantastic - a stone's throw from most of the major sites, a mere 5 minutes from the Duomo.

The only negative was that the spa was closed for maintenance for a few days.

Room Tip: Make sure that there is no window between the bath and bedroom.
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
2 Thank memofromistanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 22 December 2011
Dear memofromistanbul,
first of all thank you very much for your comment. As for your review, yes, you have done the exact title, we try to transfer our positivity to our Guest in order to render their stay more plesant possible.
And refers to the SPA, unfortunately, it suddnley broken and it was a shame not to try it and this is why you should come back.
Thanks again, all our best regards,
antonio pellegrino - manager
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1,166 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (152)
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English first
Caracas, Venezuela
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 December 2011

Ubicado a pasos de lo mejor de la ciudad, el personal muy ateno, las habitaciones son excelente, super limpias y muy lujosas, lo mas complicado fue llegar hasta el hotel con el carro ya que la vias las mayoria estan cerradas, luego de esto no utilizamos el carro mas porque puedes llegar a todos los lugares caminando lo unico es que es un poco costoso. te incluyen entrada al spa, y el desayuno esta inlcluido al igual que el WIFI

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank adauria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 15 December 2011
Google Translation
Estimado Señor Adauria,
Le agradecemos mucho por su comentario y somos felices que todo ha sido de su agradecimiento. Como usted confirma el Golden Tower Hotel se encuentra en el centro de Florencia, ciudad Medioeval, y todas las actracciones turisticas alrededor no permiten llegar con el carro con facilidad. Todo el personal espera darLe la Bienvenida una vez màs muy temprano.
Saludos Cordiales.
Antonio Pellegrino - director
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Sofia, Bulgaria
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 December 2011

The hotel is great, luxurious and beatiful and it's location is just perfect. The room was very nice and the bathroom was spacious . The staff was friendly and willing to satisfy all our needs, i really enjoyed staying there. Looking forward to the moment i will go there again.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Veselka I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 6 December 2011
Dear VeselkaI,
We thank you very much for your review.
We are more than happy your stay at Golden Tower have been faboulos and really looking forward to welcoming back.
All our best regards,
antonio pellegrino - manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 November 2011

This is a small boutique hotel that is located in a great location. We were within walking distance of all the major sites which was wonderful. The hotel was very clean and a wonderful staff. The room was great and very quiet! We would stay there again!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank jtpuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 28 November 2011
Dear jtpuck,
we thank you very much for your review and we would be very happy to welcoming you back to the Golden Tower.
All our best,
antonio pellegrino - manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 November 2011

Perfect for Florence the staff, location and interior combine to create a perfect stay.

Stayed August 2011, travelled solo
Helpful?
4 Thank sumptuoustreats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 15 November 2011
Dear sumptuoustreats,
We thank you very much for your comment. Perfect and concise!!
We are glad your stay stay with us and in Florence, was good and really hope to welcome back .
antonio pellegrino - manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 November 2011

This is a beautiful hotel in a great location in Florence. It is an easy walk to the main tourist attractions, shopping and restaurants. The rooms are a bit small but very comfortable and quiet. The bathrooms are clean and updated. The breakfast is a simple continental breakfast but the service, cappucinos and fresh fruit juice are great. Most of the front desk staff are very helpful with suggestions and reservations for dinner. I would highly recommend this hotel if you are considering a stay in Florence for a few days or even a week.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HoustonTX77006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 8 November 2011
Dear HoustonTX77006,
We thank you for your review and for your recommendations.
As for the size, we wish to have more space but as I am sure you can imagine it is very difficult finding it in a medieval building. This is why we have tried to render more comfortable possible the room of our guest.
We hope to welcoming you back in the very near future and meanwhile we remain,
with all our best regards,
antonio pellegrino - manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 October 2011

Thanks to Trip Advisor reviews, we chose this hotel for our first trip to Florence, and we could not have made a better selection. Beautiful, comfortable, large rooms and bathrooms. Fabulous staff. Great buffet breakfast. Short walk to all major sites. Can't wait to stay here again!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RTTejas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenTowerHotel, Direttore at Golden Tower Hotel & Spa, responded to this review, 8 November 2011
Dear RTTejas,
Thank you for your review and thanks to it, as you said, you will help other Guest to decide booking our hotel.
This is the proof what our Guests write is absolutely the truth!
Thanks again for your comment and look forward to welcoming you back to the Golden Tower,
antonio pellegrino - manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tower Hotel & Spa

Property: Golden Tower Hotel & Spa
Address: Piazza Degli Strozzi 11r, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
#32 Family Hotel in Florence
#36 Business Hotel in Florence
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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