I have to say I can be hard to please..but even with the minor hiccups ... We still loved it here.
My husband and I have been travelling for our honeymoon and checked into the Golden Tower Hotel in Florence. We arrived at 1.30p, and our room wasn't ready, we were given complimentary bubbles and snacks while we waited in the beautiful foyer/lounge area.
We booked through a travel agent a double room including breakfast. We were told on arrival that there was confusion with oube booking and the outcome was that we had been given a twin share room with 2 beds instead of a double bed. The hotel was booked out on our first night there so there was nothing they could do.... Mhmmmm a little disappointing to hear that since we were on our honeymoon! We were told we could try and change rooms the following day.
I was grumpy until I walked into the room. Just impeccable, large well appointed, quality furnishings and art, freshly painted, gorgeous carpet and modern bathroom. The two single beds were more like two double beds. No issue staying here. We didn't change rooms the next day.
The service is this hotel ws fantastic. Bra bung our luggage at the door, escorting us to our room, complimentary champagne bottle and snacks in our room again later that evening...concierge more than happy to help with tourist attractions, restaurant bookings etc.
Breakfast was delicious, sky tv, fully stocked mini bar etc. also great beds and pillows! Everything was so spotless it felt brand new.
The hotel is also in an excellent location... We walked out to a bustling Florence with cares, music, gourmet food markets and all the attractions like duomo a short walk away.
Only thing missing in the room was a bath - but it may have been due to the room we booked. Oh and no gym.
Loved it overall and highly recommended.
- Official Description (provided by the hotel):
- The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more less
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- Also Known As:
- Golden Hotel Florence