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“A little palazzo”

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Golden Tower Hotel & Spa
Ranked #15 of 421 Hotels in Florence
Certificate of Excellence
Cardiff, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A little palazzo”
5 of 5 bubbles Reviewed 21 May 2014

Really enjoying staying at the hotel. Great location, with all the designer stores close by and also close to all the places of interest. Our room was perfect, all that we needed - very clean, good quality bed linen. Staff were really helpful, particularly Milena at breakfast. Had no problem with the air con, no problem with wifi nor noise. Just simply a perfect extended girlie weekend Really loved Florence & this little Palace, will definitely return.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melkel_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, 28 May 2014
Dear Melkel_11,
Many thanks for your positive review and special thanks for pointing out that everything worked. This show that not only yhe reviews are important but above all because they are read by our Guests.
We also look forward to welcome back and in the meantime we remain with
all our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,147 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
  • Swedish first
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English first
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed 21 May 2014

We stayed at the Golden Tower Hotel for three nights to celebrate a special birthday.
We could not have had a better experience. The staff were extremely friendly and helpful. The ambience in the lounge is very elegant but cosy . On the birthDy we found champagne in our room.
The spa area was terrific to relax after a day of sightseeing. The location of the hotel , as it is very central but in a quiet street close to the Duomo .
I would love to stay there again

Room Tip: Ask for a room facing the courtyard
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beate134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, 28 May 2014
Dear Beate134,
Thank you veru much for your positive review and are very proud to have contrbuited to your special day. We try to render each day special to our Guests , this is what we do better and sometimes we succeed :-)
Hope to welcome back in the near future and in the meantime we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Bank, New Jersey
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

May 15-19 stay.

Great location, attentive staff, and clean well appointed room.
"upstairs/downstairs' junior suite two bedroom/two bath configuration very comfortable.
Breakfast had all the expected fruit, yogurt, breads, eggs, cheese, etc. and excellent service.
No HVAC problems. Linen/towels first rate.
A definite consideration for Florence. Look forward to a return visit.

Jack/New Jersey

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jacob p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, 28 May 2014
Dear Jacob p,
many many thanks for your very positive review and are very glad you enjoyed your stay with us.
It seems you did not "use" the Spa, it will be a good excuse to come back!
Thanks again,
all our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 May 2014

This is a lovely hotel - near to all places of interest, shops, restaurants, a few minutes away from the bridges. The staff are all very friendly and helpful and Fabiola in the bar is delightful. Guests were treated to an early evening glass of Prosecco. The room was very clean with fresh white bedlinen and a spacious bathroom. I would definitely recommend this hotel - it has a comfortable feel about it - I cannot fault it.

Room Tip: We slept at the front of the hotel and nonetheless found it to be very quiet
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, 28 May 2014
Dear Diane S,
thank you very much for your positive review and in particular Fabiola will be very happy to read her name. She just joined us a month ago and are very proud of her.
We look forward to welcoming back and in the meantime we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 5 May 2014

This is my second time to stay at the Golden Tower in Florence and I was impressed the first time, hence my return. This visit is disappointing. Air conditioning is limited and the room too warm to allow for good rest. Internet intermittent. Great location, but not responsive service to correct air conditioning problem.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LSPen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, 6 May 2014
Dear LSPen,
thank you for your review and, believe us, very very sorry for the inconvenient you had with the air conditioning in your room.
As for the wifi, to be honest, it seemed it worked, as any guests complaint about that. Anyway, we will check carefully.
Hope to welcome back.
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunstable, England
Level Contributor
166 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

We chose this hotel based on the good reviews on Trip Advisor and we were not disappointed. We chose a deluxe room which was small but beautifully formed. There was a large leather winged chair, a dressing table with chair, wardrobe and a small upholstered bench at the end of the bed with 2 bedside tables. The window was quite narrow but tall and did not let a lot of light in. The bed was super comfortable and we enjoyed the use of the free mini bar, tea and coffee making facilities and a wonderful turn down service at night. We requested a quiet room which is exactly what we got, it was so peaceful. The room was spotless and although we never saw any of the cleaning staff they were certainly doing a super job. If I had to make a suggestion it would be for more storage in the bathroom as there was only 1 small shelf, but we managed. The bathroom was large and there was a huge walk in shower with a choice of rain shower or normal shower. The toiletries were exquisite. The towels were huge, fluffy and monogrammed as was the bed linen and the crockery at breakfast. We enjoyed a complimentary glass of Prosecco and nibbles most evenings and Sergio looked after us very well. We had a bottle of Prosecco sent to our room as we were celebrating our anniversary which was very much appreciated. The breakfast was very good with plenty of choice, served in the bar area which was very comfortable and a beautiful room. There was also a very pretty living room. Special thanks to Elisa who over saw our visit and was always very friendly and helped us to print our boarding cards, without her we would not have been able to manage as the computer was not what we were used to, I think it was an Apple Mac. This hotel really is worthy of it's high rating and is located perfectly for exploring Florence. I would recommend that if your budget allows then up-grade to a larger room but if not the deluxe rooms are lovely. Unfortunately we didn't have time to visit the spa so make sure you have enough time to do so as there was a special offer for a massage.

Room Tip: We chose a quiet room but there did not seem to be any noise at the front of the hotel. Up grade if...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SueG56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, 6 May 2014
Dear SueG56,
many many thanks for your positive, wonderful and detailed review. We are very glad you enjoyed your stay with us and your comment encourage us going on this way and doing much better.
All our Staff and I hope to welcome you back in the near future and in the meantime we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Highland Park, Illinois
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

Again hats off to trip advisor! Wonderful hotel in the very heart of Everything (Ask for a room off
the street) Breakfast was delightful and filling. Stayed 4 nights and came back 2 weeks later for another stay

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nigel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, 6 May 2014
Dear Nigel K,
many thanks for your positive review, we are very glad you spent wonderful time with us.
Hope to welcome back in the near future,
we remain with our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tower Hotel & Spa

Property: Golden Tower Hotel & Spa
Address: Piazza Degli Strozzi 11r, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#12 Luxury Hotel in Florence
#32 Family Hotel in Florence
#36 Business Hotel in Florence
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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