The service from Giovanni and his family was excellent. They were very patient with my pigeon Italian and confusion over the booking (which was my fault!).
The room was a good size for a single and really was better than what I expected given the excellent rate for the room. Bathroom had everything I needed so no problem there.
The hotel is a five min walk from the central train station and is on the first floor of No 20 Via Fiume (there is a lift). It is walking distance to all the Centro Storico sites that Florence is famous for.
If I was going to say anything negative about the hotel, it would be that you could hear everyone coming in and going out, as it seemed that all the bedrooms were based around the central reception area. Once people settled down for the night, there was no problem.
I would definately stay here again and recommend it to others.
- Official Description (provided by the hotel):
- In the heart of Florence, next to the Palazzo dei Congressi and Fortezza da Basso, just in front of the Santa Maria Novella train station , the Hotel Serena offers at its costumers big, refined and confortable rooms with private bathroom, eccelent cleaning, flat TV, save box, free wireless connection, rich buffet breakfast. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Hotels.com, Priceline, HostelWorld, Booking.com and Odigeo so you can book your Hotel Serena reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.