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“Get a bigger hotel sign”
Review of Rosso 23

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Rosso 23
Ranked #142 of 410 Hotels in Florence
Certificate of Excellence
Reviewed 17 July 2014

We were a bit concerned about this hotel after reading other reviews about this hotel but our experience of this hotel was fine.

As per other reviewers, we walked from the Florence train station (in the rain) and what would have been a 5 minute walk turned into an hour walk as we couldn't find the hotel due to really bad hotel signage. We must have walked past the hotel at least twice but didn't see the entrance as the only signage is a small sign post next to the front door.

The first staff member when encountered when we checked in appeared in different but the other staff members we dealt with were very helpful. The hotel lighting could be improved but we found the hotel to be fine.

Our room had a painted ceiling which was quite unexpected and rather cool. No tea and coffee making facilities in the room but there is free wifi.

Comments about the shower and toilet being small are correct but we found it rather funny at the smallness!

Hotel is on a pretty plaza with a lovely cathedral in it. When we stayed there, there was a food markets open in the plaza offering all sort of foods.

We would stay again.

  • Stayed: April 2014, travelled as a couple
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1  Thank Sportsnut65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 - 145 of 809 reviews

Reviewed 15 July 2014

This is only a three star hotel, but we had an executive room. Comfortable and clean, friendly staff. An easy enough walk from the main train station, albeit lugging cases over cobblestone, but that is Florence. The room was quiet. The hotel is situation right on an edge of a bustling square. The location is great. We walked everywhere, including to the main sites of David and the Cathedral, and across the river. Staff are friendly, wifi cheap, 6 euro for 24 hours. Breakfast was a full continental, no hot food. No complaints.

Stayed: July 2014, travelled as a couple
Thank skydivergirlfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

we were on our honeymoon and chose this hotel due to its close proximity to SM novella train station. the room is small but very clean and well kept! we didnt mind the limited space since we traveled really light and didnt have much luggage. everything looked new and we loved the interiors and the homey feel of the hotel! loved the breakfast, too! we will definitely be back!

  • Stayed: May 2014, travelled as a couple
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1  Thank afcc426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

This hotel is a great location for the city and the train station but we walked straight past it the first time as the hotel has no sign just a small free standing notice which was almost inside the lobby ! the hotel was clean and the breakfast ok but like other reviewers we found some of the staff indifferent, the wi-fi never worked while we were there. The bathroom we had was one of the worst designed I have seen as the toilet was so close to the sink you had to approach it sideways ! and the shower was incredibly small (watch your elbows !). One other problem was the damp smell of the air-con in the evening throughout the hotel and in the rooms ( not just us but our friends also noticed how bad it was ). This hotel is ok for a couple of days stay but I am sorry to say there is probably better in Florence.

  • Stayed: June 2014, travelled with friends
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1  Thank a8kgkf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

Good location on Santa Maria novella piazza and very close to train station. Recently refurbished and very clean, The reason I gave them only 3 out of 5 was that sadly the internet rarely worked over the three days and when it did only on one device. Also the staff did not engage the guests in conversation they were not rude but we're somewhat invisible and as for the various front desk gentlemen some we're obliging and some not,
As I have said in my title if Florence is not so much about the hotel than this is a good place to stay

  • Stayed: June 2014
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Thank sotman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

Nice short level walk from the train station which is great if you are travelling with luggage! Watch out as there is no sign for the hotel- look for number 23 between the 3 restaurants! Great location near to all the main attractions and fairly quite as its located on the Santa Maria Novella square. Had a room facing the square- great view but can be noisy early in the morning when cleaning truck comes! Room was spacious with nice size bathroom with bath/shower, very clean and tidy. Decor is grey and red throughout as their signature colours! Breakfast was continental style but seemed to run out of bread and sliced meats quickly- but does offer very nice cakes. Found out later we could have asked for a coffee latte or capuccino. No bar or dining room but many options nearby- don't forget to ask at reception for the best eating options. Reception staff were very welcoming and helpful over the 3 day stay.

Room Tip: room 215 facing square great view but can be noisy at night. Nice size bathroom with bath/shower com...
See more room tips
  • Stayed: June 2014, travelled with family
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Thank Lyn_traveller13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014 via mobile

Bit of a shock when we first arrived as had come from a 4star hotel in Venice however the rooms were clean but the showers in superior rooms we had were tiny.buffet breakfast is fine.some reception staff more obliging than others!but the location is ideal for the station and all the sights.if you have time take the bus to siena - beautiful city!

  • Stayed: June 2014
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Thank judemot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rosso 23

Address: Piazza di Santa Maria Novella 23, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #142 of 410 Hotels in Florence
Price Range: £69 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rosso 23 3*
Number of rooms: 22
Official Description (provided by the hotel):
3 stars hotel located in the heart of Florence, nearby the Santa Maria Novella railway station. On recent and meticulous refurbishing, the Hotel Rosso23 offers 42 comfortable accommodations of different typologies, some of them with a breathtaking view on Piazza Santa Maria Novella. ... more   less 
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Also Known As:
Rosso 23 Hotel Florence

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