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“Great hotel choice in Florence”
5 of 5 bubbles Review of Hotel L'Orologio

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Hotel L'Orologio
Ranked #42 of 421 Hotels in Florence
Certificate of Excellence
Illinois
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great hotel choice in Florence”
Reviewed 21 October 2013

Excellent location. Room was great. Very comfortable with a great view. Front desk staff was great--excellent dinner recommendations and always helped us secure reservations. We were very happy with this hotel choice.

Stayed October 2013, travelled on business
Helpful?
Thank JT0706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 28 October 2013
Dear Guest,

Thank you for taking the time to review our Hotel.
Providing our guests with the best possible hospitality and service has always been our mission.
We are delighted that we met your expectations.
Looking forward to welcoming you back we wish you a wonderful Autumn.
Warm regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,254 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Geneva, Switzerland
2 reviews
Reviewed 20 October 2013

Really - everything about this place was good: location, staff, breakfast, bar, rooms, bed, shower, bath, etc.

Booked two rooms on-line. All that was available were Junior Suites (which were actually about the same prices as the regular rooms...). Nice big, clean room. Air conditioning. Great bed, pillows, bed covering. Very clean rooms. Nice shower and a separate, large bath-tub. Spotlessly clean.

Modern atmosphere, nice bar area, very nice breakfast on the fourth floor.

Short-walk from the train station and easy to walk to all of the main sites. Staff was very friendly and and made the best restaurant recommendation of the entire trip (Buca Mario - very highly recommended).

Could not have asked for more, would like to stay again in the future.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GVA_expat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 21 October 2013
Dear Guest,

thank you for sharing your review.
We are very glad that you enjoy your stay with us at L'Orologio.
It is always a pleasure to see that the dedication of our staff gains true recognition from our guests.
We sincerely hope to see you again soon in your Florentine home.
Warm regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2013

My wife and adult daughter who lived in Vicenza have stayed here twice. As a travel professional/wholesaler specializing in France only, this hotel had been recommended by one of my travel agent customers in Kansas City. Mariann would have not made a better recommendation....great front desk staff and crispy clean rooms to boot. The breakfast room was airy and offered a wonderful English style buffet...great way to start the day of walking. Our room faced out onto the Piazza Santa Maria Novella- great location for getting out and about for shopping, and food such as Il Latini and Aqua al Due (get the reduced blueberry steak!....really, yeah really...also in their San Diego and Washington, DC locations). Back to hotel...staff parked our car and in a wisk it reappeared without fanfare. The bar and library are relaxing and cordial. A bit on expensive side but really worth it...the house was in great shape!! Hope you enjoy amazingly unique clocks found throughout the hotel- now that's fun!!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmitesJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 21 October 2013
Dear Guest,

Greetings from L'Orologio and thank you for taking the time to post your review on TA.
It is with great pleasure we read that the Hotel and the service met your expectations and you enjoyed our Deluxe room with Santa Maria Novella square view, the breakfast in our panoramic hall and the concierge suggestions.
Please be sure that your kind comments will be shared with the rest of the Team.
We would be very happy to welcome you back in Florence.
Best Regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Robertson, Australia
Level Contributor
134 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 16 October 2013

This was a real find for us. Recently refurbished in sympathy with the old building, but with state of the art conveniences. Breakfast was included and the breakfast Room was o the 4th floor and more than adequate. Within walking distance of most major attractions and five minutes walk from the railway terminal it was a breeze. We overlooked the Santa Maria Novello Church and square.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013

This boutique place is greatly located! Walking distance to a train station and city attractions. Upscaled, modern and classic ambiance. Clean, spacious rooms and bathrooms, bidet i hope in all rooms...:), small gym and a dry sauna. Staff is helpfull and very freindly! You get what you pay and you don't feel that you wated your money!!!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victoria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
184 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 8 October 2013

Hotels in Florence are expensive. This is an excellent hotel, well located (close to the railway station and a few minutes walk to all the main tourist spots) and with very friendly, helpful staff.
Breakfast was surprisingly generous with quite a few choices and a wonderful view of the city.

Our Superior room was a reasonable size with a practical and elegant marble bathroom. I prefer to have a separate bath and and shower but having said that, the shower in the bath here worked well. Everything was spotlessly clean. The only thing I don't like (I am sitting in the room writing this review) is that the furniture is dark. The room itself is already dark because of the fact that buildings in Florence are very close and there is not much light or privacy with the curtains are open.

There are plenty of power points though it is a nuisance that the power shuts off when you leave the room so don't expect your computer or toothbrush to be charged when you return.
Only the hotel key works in the power saver slot by the door (we tried leaving a plastic card in the power saver but it didn't work!).

We would stay here again without any hesitation.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pointyendpreferred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 October 2013

You can walk from the train station to the hotel it's that close. It's also near a nice plaza. You can walk all day everywhere. There are so many places to eat. Be prepared to eat Italian food only all the time. One thing you should know that caught us by surprise, is if you order a coffee I mean just a coffee no fancy stuff. The cups are smaller and absolutely no refills you must purchase another.

Room Tip: Has no pool and no outdoor space. Also no restaurant but a very nice bar area. Rooms are very quiet...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SLindsey1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 7 October 2013
Dear Guest,
Thank you so much for your kind words.
We are happy that you enjoyed your stay at L'Orologio and that you also experienced our lovely Bar de L'O. We are sorry you didn't notice the Bar had a cosy outdoor space with tables some with the view of the Santa Marian Novella square.
We do sincerely hope to welcome you back to Florence in the future.

Warm regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel L'Orologio

Property: Hotel L'Orologio
Address: Piazza di Santa Maria Novella 24, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #42 of 421 Hotels in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel L'Orologio 4*
Number of rooms: 58
Official Description (provided by the hotel):
After a careful renovation, HOTEL OROLOGIO**** is a Luxury Contemporary Hotel situated in the heart of one of the most important squares of the historical center of Florence, walking distance from the magnificent artistic attractions in Florence.Completely renovated, the hotel has 49 rooms of various types, some of which offer a wonderful view on the city's main attractions: Piazza Santa Maria Novella, the Medici Chapels and the Dome of the Cathedral of Santa Maria ... more   less 
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