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“Plaza Santa Maria Novella Gem”
Review of Hotel L'Orologio

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Hotel L'Orologio
Ranked #41 of 411 Hotels in Florence
Certificate of Excellence
Minneapolis, Minnesota
Level 4 Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Plaza Santa Maria Novella Gem”
Reviewed 23 January 2014

Member of the Why the Best Hotel Group, this hotel is beautifully located, well-maintained and has a great staff. We enjoyed out time in the bar and lounge also. Our deluxe superior room was compact, but well-equipped, great bed. Ambient lighting in room was a little dark, but okay for reading in bed. Bathroom was large, nice shower and we liked that it had some storage. Good design everywhere. We took a breakfast everyday and I looked forward to this time to plan the day ahead. Food was ample and pretty good, cold cuts, cereals, eggs, breads, etc. Moreover, a charming young man waited on us and he was a delight.

Room Tip: In December, the square was quiet in the evenings, and as others have mentioned, the hotel is relati...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Karenn43323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 29 January 2014
Dear Guest,
Thank you for taking the time write a review.
It is a pleasure to receive such wonderful feedback about L'Orologio, our location and breakfast.
I have passed your comment to the Breakfast staff.
Thank you again for choosing us and we hope to have you back again soon in the near future.

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
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English first
Riga, Latvia
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 January 2014

Very nice, comfortable hotel. All are absolutely great : good location; clean , nice room; wonderful breakfast; perfect coffee. And friendly, helpful staff. They are ready do all that possible for our comfort. Nice style : modern, but romantic the same time. I stayed in this hotel second time ( last time in January 9-13) and hope to visit this hotel again.
Thank you for nice time!

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Irina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 21 January 2014
Dear Guest,
We would like to thank you for your wonderful review.
It is with great pride that we hear that you found the hotel L'Orologio "The Best Hotel" expecially after your second stay with us.
I will make sure to share your kind words with all the team.
Looking forward to welcoming back for the third time.
Kind regards from Florence

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palmerston North, New Zealand
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 January 2014 via mobile

Fantastic location, so close to station and all the attractions of Florence. Wonderful service. Quirky decor. Great food. Just wonderful for second honeymoon. And outstanding value for money. Can't recommend more. You MUST book here.

Stayed December 2013, travelled as a couple
Helpful?
3 Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 21 January 2014
Dear Guest,
Thank you so much for your kind words on L'Orologio, We cannot wait to have you back. We are delighted that you enjoyed the location and our service expecially during your second Honeymoon!
We pay very close attention to details and we are happy that you appreciated it.Looking forward to welcoming you back!
Warmest regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kauai, HI
Level 5 Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 5 January 2014

I stayed here with my family during over 4 nights in Florence and found this Hotel to be perfectly located within walking distance of the train station, the Duomo, Piazza della Signoria, Santa Croce, the Accademia and the Uffizi. We had a package that included breakfast every morning, the cafe where breakfast is served is on the roof of the hotel, and it is absolutely stunning. Breakfast was delicious as well.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AJeanneM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 9 January 2014
Dear Guest,
First of all, thank you very much for taking the time to share your comments regarding your recent stay at L'Orologio.
It is great to see that you had such a good experience at our Hotel.
We will surely share your feedback with our staff.
We hope you come and stay with us again in the future and thank you very much for recommending us.
Best regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Mass
Level 4 Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 5 January 2014

This is a luxurious renovation of an historic building with a touch of modern design. Love how the orologio (clock) is a recurring theme throughout. Quick walk from the train station but you feel miles away nestled in the beautiful piazza Santa Maria Novella. The breakfast room has a spectacular view of the church and the piazza below. We were reluctant to leave the view and our excellent capuccinos...

My husband and daughter were running the marathon and needed a good night's sleep so we were given a nice, quiet room on upper floor towards the back of the hotel. I don't hesitate to recommend this hotel, especially to those traveling by train.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CiaoMarisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 9 January 2014
Dear Guest,
Thank you so much for your nice review on Tripadvisor.
It is great to see that you had such a good experience at L'Orologio.
Looking forward to welcome you soon.
Kindest regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level 3 Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 December 2013

We stayed at Hotel L'Orologio for 2 nights at the beginning of December and absolutely LOVED IT! We stayed in Italy for a total of 8 nights in 3 different cities and Florence was by far our favorite city and Hotel L'Orologia was our favorite hotel! It was modern but cozy at the same time. Our room was very comfortable and clean and the hotel staff was wonderful! They helped us with directions and hotel reservations and were so friendly and welcoming! The hotel is very conveniently located as it is right by the train station. Since we came in and left through the train station this was a huge bonus for us! When we got cocktails one night at the bar, the bartender made me a special martini and bar snacks were complimentary and delicious! If we are ever lucky enough to return to Florence we will definitely stay here again!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 9 January 2014
Dear Guest,
Thank you so much for sharing your experience on TripAdvisor.
It is great to see you enjoyed your visit and we are so glad you used the word "Wonderful" to describe your stay at L'Orologio.
We do look forward to welcoming you soon again.
Kind regards

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 December 2013

We selected L' Orologio on the basis of Trip Advisor reviews and we were not disappointed. On the contrary; it was better than expected.The hotel is at the corner of the square and an easy walking distance from the train station - with roller bags no taxi was required. We were given room 502 on the top floor (it has three rooms only on that floor) and what a surprise: we opened the curtains and from our window we had a spectacular view of Brunellesci's dome just a couple of blocks away. The hotel is a boutique hotel with really well decorated comfortable public spaces (especially the library) and very helpful staff. We stayed for five days. It has nice exercise and sauna facilities in the basement (we did not use them since Florence is a walking city - lots of exercise). The buffet breakfasts were good and the staff very attentive. Old building totally gutted and reconstructed inside. The clock motif was different and well done. The room was well appointed with nice little touches (automatic lights in the closets, fully appointed bathroom, and so forth.) This will be our choice hotel in future trips to Florence.

Room Tip: Ask for the fifth floor.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ahl7300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, 9 January 2014
Dear Guest,
Thank you so much for you review on Tripadvisor! Your feedback is very much appreciated and we are sure that it will be useful for future travellers!
We are glad to read that you enjoyed your stay with us and both location and accommodation were up to your expectation.
Looking forward to welcoming back you soon.
Kindest regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel L'Orologio

Property: Hotel L'Orologio
Address: Piazza di Santa Maria Novella 24, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #41 of 411 Hotels in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel L'Orologio 4*
Number of rooms: 58
Official Description (provided by the hotel):
After a careful renovation, HOTEL OROLOGIO**** is a Luxury Contemporary Hotel situated in the heart of one of the most important squares of the historical center of Florence, walking distance from the magnificent artistic attractions in Florence.Completely renovated, the hotel has 49 rooms of various types, some of which offer a wonderful view on the city's main attractions: Piazza Santa Maria Novella, the Medici Chapels and the Dome of the Cathedral of Santa Maria ... more   less 
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