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“The only way to live in Florence”

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Palazzo Tolomei Residenza d'Epoca
Ranked #14 of 659 Florence B&B and Inns
Certificate of Excellence
Reviewed 7 November 2012

The Palazzo is something else: perfect location in downtown Florence with everything in an easy walking distance. The Palazzo itself feels like your own secret: a series of outstanding rooms (some of them have to be seen to be believed) over two floors of an elegant and important building. You'll see plenty like it in Florence - but you'll be staying in this one. Daniela and Chiara are perfect hosts: they both love their city and are keen to share their knowledge with you. The rooms are tastefully furnished and decorated without too much clutter, but everywhere you look there is something quirky and beautiful to make you smile. Your real difficulty will be forcing yoursefl to go out and about when it's very tempting to stay in and enjoy the comfort and splendour. If you like package deal hotels, you won't like this one. If you like independent travel, the Palazzo Tolomei is for you.

Room Tip: All the rooms seem wonderful: trust Daniela to find the right one for you.
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  • Stayed: October 2012, travelled as a couple
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1  Thank RobJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 October 2012

Firstly, don't think you are going to an actual Palazzo, you are going into a small part of what used to be one, a long time ago!. As you arrive you go in though a big wrought iron gate into a rather faded but atmospheric courtyard then take the stairs or lift to the first floor. When you first enter the Residenza you find it quite stunning as it is so different with beautiful frescos and mouldings. Our room was very nice but after a while you noticed the failings. My chest of drawers was missing 2 handles, the cupboard doors wouldn't shut properly. We had problems with the old door key and the aircon.
Saying all this we did enjoy our visit. Daniala and her staff were very nice, helpful and friendly.
Be aware that you have to go to a restaurant 2 streets away for breakfast. This really wasn't an inconvenience though and the restaurant, staff and selection of food was very good

  • Stayed: October 2012, travelled with family
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1  Thank lipneylin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2012

Palazzo Tolomei is a real gem. Daniella is a very warm and gracious hostess who is generous with tips and advice, but doesn't crowd you. We were incredibly lucky with our room; we got the loggia suite with two rooms, a kitchen and bathroom and a stunning loggia overlooking the roofs of Florence - an ideal place to sip a prosecco as you unwind from a day of culture and sightseeing.

Breakfast is at the charming Trattoria ZaZa just around the corner, and there are plenty of restaurants close to the hotel.

I would warmly recommend the Palazzo if you're looking for a special place to stay.

Room Tip: The Loggia suite is out of this world, particularly good for family or friends travelling together.
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  • Stayed: October 2012, travelled as a couple
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Thank nettie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2012

Palazzo Tolomei is an historic residence in the heart of Florence....the descriptoin says "residence" so don't expect someone to be at your beck and call 24/7. It is what it is, a residence. It's not a hotel, it's not a daycare, so you are on your own most of the time, which is the way we prefer to travel.

The Palazzo Tolomei is just 5 minutes from the Piazza della Signoria and the Ufizzi Museum. It is just a few steps to the original Medici Palazzo and a few more steps to the fabulous tri-colored marble spectacle of Santa Maria del Fiore with the great Duomo and Bell Tower, just around the corner is the lively San Lorenzo Market, one of the best in Italy. Palazzo Tolomei is very clean and very beautiful, you feel like you have stepped back in time when you walk through the gates....yes, it is gated, as is every good residence in the city, and yes, you have to wait for someone to open the gate for you upon arrival, then you get the keys. It's for your security that the gate is kept locked.

We rang the bell outside the gate and were greeted immediately by a most remarkable and beautiful woman with intense blue eyes and a grand demeanor. Signorina Daniela Agnelli is simply a magical person. Her charm and wit is immediately bewitching, and she knows everything about Florence and it's art and history. Her assistant Chiara is so cute, and just a sweetheart. These ladies made our stay in Florence unforgettable. Ms. Agnelli told tales of the Medici family, Savonarola and all the great artist of Florence. You can almost imagine that they all visited Palazzo Tolomei in the past, as the frescoes and sculptures there are fantastic, and beautiful enough to rival any Palazzo in the city. I have the feeling that this was once a great house of entertaining, lavish dinners and political and artistic discussions, the Medici's were their close neighbors after all. The fresoces are gorgeous and the place is charming.....yes, it is 300 years old, so don't expect the Hilton. The Hilton would not be nearly as interesing.

The Palazzo does need some work, you can clearly see that this is in progress. There was someone there doing maintenence and cleaning each day. Remember, it a "residence", and, just like your home, it requires constant upkeep, which Daniela is doing faithfully. We did not notice anything that was broken or ugly, just antique.

We were upgraded to a wonderful suite upon arrival and it had a large loggia-style patio that overlooked the city. There was wine and fresh fruit and little snacks on the table, Daniela came upstairs with us and pointed out all the landmarks from the patio....it was a grand view. We could see the Duomos of Santa Maria del Foire and Santa Maria Novella from our private outdoor dining table. We spent sunset the next day drinking champage and listening to the evening bells of the city's many grand churches.

Yes, there are mosquitoes in Florence, as there are everywhere...It really irritates me to see people whining about insects in these reviews, as if the proprietor could control that sort of thing....wear bug spray for gooodness sake, and quit being such a crybaby, or stay at home. These things are commonplace when you travel and are certainly out of the realm of control of the hotel, so get over it.

The air conditioners in both our rooms worked beautifully, and had remote controls, so we did not need to get up to adjust the temperature, it was very clean and the beds were very comfortable. With the windows closed and the a/c on, it was also very quiet.

Chiara set me up with a visit to the Ufizzi and I only had to wait in line for about 3 minutes (go early unless you like to stand in line, I was there at 9:15 but saw many standing in a long line, I went in a different gate than the masses, so I guess Chiara arranged that, my ticket was only 15 Euro and I walked right in).

We wandered the city day and night and always felt very safe behind the iron gates of Palazzo Tolomei. Daniela and Chiara told us many nice restaurants to try and made the reservatons for us. We never once had to wait in line for anything.

I would highly suggest that you stay at Palazzo Tolomei whenever in Florence. Meeting Daniela and Chiara is reason enough to stay there, they were absolutely wonderful to us and we hope to return one day to Florence....next time, we will stay much longer.

Ciao Daniela and Chiara! And thank you both for everything.

Camille and Keith Taylor
Thompsons Station, TN

  • Stayed: September 2012, travelled with friends
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3  Thank MizCamille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2012

The Palazzo Tolomei is an amazing place to stay for a first timer to Florence. Firstly there is the amazing Daniella. She makes you feel like a guest in her home rather than a guest of a hotel.She welcomed us and gave us an upgrade to a suite when she found out we were celebrating our anniversary. The rooms are beautifully decorated with frescoes n chandeliers. And our rooms had a beautiful view from every direction. Even the bathroom had a view! The location is fantastic! Ten minutes from the train station it was situated near the market where we got fresh fruit whenever we wanted. Shopping just round the corner and all the museums n places of interest not far off. The staff at the Tolomei also helped recommend some amazing restaurants that had great prices for a wonderful meal . Our stay here will be a wonderful memory for years to come. Thank you Daniela and staff of Palazzo Tolomei!!!

  • Stayed: October 2012
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Thank suwei22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2012

We spent 2 nights here in our honeymoon and the experience was fantastic. They gave us the cupid room after knowing that we are newlyweds. The room is very spacious, and the ceiling is painted with beautiful, romantic fresco. The hotel is within walking distance to all major sights. The staffs are all very helpful and friendly. Thank you Daniela!

  • Stayed: September 2012, travelled as a couple
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Thank AlexLaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2012

I always wanted to stay in a palazzo, that's why I had great expectations from Tolomei. The hotel is, in fact, consisting of a couple of rooms occupying one floor of the palazzo. it is situated in the old center of Florence, so you can easily walk to major tourist attractions.The rooms are very large, partly furnished with antique pieces. I received a welcome bottle of wine and nice snacks every day in my room. I stayed in Amorini. In my opinion the frescoes and all the place needs to be refreshed. The frescoes were dirty and some iron parts were hanging from the ceiling and walls. The toilet didn't flush so well and the lovely balcony was not cleaned for a very long time and was full of broken things. The safe in my room was broken. I couldn't leave the window open because of the many mosquitoes. I had to get up from the bed to turn on/off the air condition, which was an inconvenience. The staff was indeed friendly, but the reception (in fact a desk in the living room) was empty most of the time. For me it was an interesting experience but I would choose another location for my next trip to Florence.

  • Stayed: September 2011, travelled with friends
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1  Thank Lavinia1306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palazzo Tolomei Residenza d'Epoca

Address: Via Ginori 19, 50125, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites Airport Transportation
Hotel Style:
Ranked #14 of 659 B&Bs / Inns in Florence
Price Range: £136 - £418 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palazzo Tolomei Residenza d'Epoca 3.5*
Number of rooms: 8
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Also Known As:
Palazzo Tolomei Residenza d`Epoca Hotel Florence

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