I made a reservation in March,2011 for 9/16/11 for 5 rooms and 11 people. I gave them my credit card info and got a confirmation. In June I wanted to make a change to my reservation and contacted them. They said "You don't have a reservation". I sent them a copy of my confirmation and they said"so SORRY,we made a mistake and we are booked." Now its June and I need 5 rooms for 11 people. After much searching and paying much more for the rooms,I finally found a hotel.
I quess it could have been worse if I arrived 9/16/11, and found out that I had no reservation for 11 people.
DON"T EVER MAKE A RESERVATION HERE. you will never be sure you have a room.
- Official Description (provided by the hotel):
- The Hotel Palazzo Guadagni is located in the Oltrarno district, in a characteristic piazza in the historical centre of Florance, a nighbourhood full of antique shops andold artisans' workshop, just a few minutes walk from the Pitti palace and the Boboli Gardens.The rooms are spacious and rich in atmosphere, found in Palazza Guadagni designed by Simone del Pollaiolo in 1505,have ceilings with frescos, fire places and a wonderful views that looks out onto Florence and the most important buildings. ... more less
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