So we were there over Easter weekend, sorry this review is a long time coming. We can't say enough about the location-it is ideal. We walked everywhere, and Santo Spirito is fun with a market on the weekend and lots of restaurants.
The hotel itself has tons of potential, with its amazing views from a beautiful terrace, where you can enjoy a cocktail and look out over the city. Unfortunately we had 2 rooms on the 1st floor which you either bring your luggage up a full flight of stairs or down a flight where the elevator stops. Not that big of a deal but worth noting. One of the rooms was beautiful with high ceilings and nice bath. The weather was cool so we noticed cold stone floors, no slippers provided. They were also a little gritty. The furnishings were fair but not unusual for Europe. We looked out on Santo Spirito and didn't have too much trouble with sound but they did provide ear plugs. The other room was in the back and had a terrible smell of air freshener-not sure what the trouble had been but we took out all 3 plug ins and it was tolerable. The bath in that room was not good-dark and barely functioning shower. The furnishings there were not as nice but it had two rooms with total of 3 beds. Breakfast was fair, scrambled eggs were powdered, but there were others things to choose from.
The service was both great and horrible, don't know how else to describe it and maybe it was due to the holiday weekend. Martina was amazing, arranging restaurant reservations and giving us help with tourist info (both via internet & while we were there). She gave us wine glasses to enjoy the view and have a bottle among the 4 of us. Unfortunately she wasn't there all weekend and the others weren't so friendly, denying us wine glasses on another evening. Also one of the morning breakfast staff had real issues with working on the holiday weekend-not happy or friendly. The cleaning staff didn't clean the glasses in our room and took a package from under the desk to throw away- Fortunately we found her and retrieved it, and understood it was a couple feet from a can of garbage but still not their place to decide if it was garbage prior to checking out. All and all we would not stay here again, it has potential but needs some room upgrades and some better management.
- Official Description (provided by the hotel):
- The Hotel Palazzo Guadagni is located in the Oltrarno district, in a characteristic piazza in the historical centre of Florance, a nighbourhood full of antique shops andold artisans' workshop, just a few minutes walk from the Pitti palace and the Boboli Gardens.The rooms are spacious and rich in atmosphere, found in Palazza Guadagni designed by Simone del Pollaiolo in 1505,have ceilings with frescos, fire places and a wonderful views that looks out onto Florence and the most important buildings. ... more less
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