My husband arrived to the understated lobby of Helvetia and Bristol at approximately 12:00 Noon on our day of check in. Our room was not ready yet so the front desk staff arranged for our luggage to be stored for a couple of hours while we went and explored Florence! Upon our return we were shown to our room where the Air Conditioner didn't work and there were dead bugs on the walls in the room. We called downstairs and informed them as such and we were shown to a second room. Same problem, the air conditioner didn't work and the room seemed very dingy and not clean. Finally, upon being shown to a third room, we found it to have a functioning A/C Unit and we were able to make it cool in there. Once we were in this room we found it to be extremely comfortable but I still would not classify this as a 5 star hotel. It is boutique like at best with a very "at someone's home" sort of feel. Not 5 stars at all!
- Official Description (provided by the hotel):
- Helvetia & Bristol, a historic property located amongst Florence's many cultural treasures. The Hotel Helvetia & Bristol is undoubtedly the only place to stay when in Florence. As a World Heritage site and magnetic cultural destination, it is the focal point for any visitor, and we are blessed by being at the heart of it all. Our front door opens onto the Palazzo Strozzi, a masterpiece of Florentine Renaissance architecture, along with an enviable location in the luxury shopping district. Our rooms and suites offer tasteful colour palettes and the carefully chosen antique furniture, objects d'art, paintings and rich furnishings are our hallmark in design. ... more less
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- Also Known As:
- Helvetia And Bristol Hotel
- Helvetia Bristol Hotel
- Helvetia Bristol Florence